Apollo Pharmacy — Continuously getting marketing SMS even after unsubscribing and DND activated

Apollo Pharmacy — Continuously getting marketing SMS even after unsubscribing and DND activated

F furst_cust_ind Oct 16, 2022 Nov 1, 2022 This thread was updated on Nov 1, 2022

I have Unsubscribed from SMS marketing services three times till now but I still keep on getting multiple SMS throughout the day. Also, not to mention the strategy that I have noted, once I dropped the message for revoking subscription, for 1-2 days, I do not get SMS and then the keep on increasing the frequency over the period. This is very frustrating and it has to be stopped immediately. Also to note, I have DND activated but I still keep on getting SMS. Please stop this ASAP and this ill practice of harassing consumers!! Was this information helpful? No (0) Yes (0)
Apollo Pharmacy customer support has been notified about the posted complaint.
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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Oct 18, 2022

Verified Support

Dear Customer,

Please write back to us with your mobile number and we will get it checked with the concerned team immediately.

Thanks & Regards
Kiran

furst_cust_ind's [Complaint's author] reply, Oct 29, 2022

Please note the number: 7063507003
Please take the necessary steps ASAP

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Oct 18, 2022

Verified Support

Dear Customer,

Please write back to us with your registered mobile number for escalating the complaint further.

Thanks & Regards,
Kiran

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Nov 1, 2022

Verified Support

Dear Customer,

We have forwarded to the concerned team for adding your number to the DND list.

Thanks & Regards
Kiran