[Resolved]  Apollo Pharmacy — credit points are not given

I purchase medicines from your store at kishan nagar, dehradun (Uttarakhand) on[protected] value rs. 3906.75 vide bill no.
11543cs0013558 the credit points are not still transferred to my card.
I requested the shop keeper he is telling that you have contact apollo
Head office we cannot do any this pl help.
I am regular customer of your organization.
Regards
D k garg
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Nov 1, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
Apollo Pharmacy Customer Care's response
Dear Valued Customer,

We request you to share your contact details at https://bit.ly/2k1A23m and our team will get in touch with you.
Verified Support
Oct 01, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1019-10 in your mail to enable us to address your concern on priority.
Complaint comments 

Comments

I had ordered a wrist binder 8-9 days back with order number[protected]. In the website if i try tracking, it shows item is not even packed. I tried calling the customer care, but it is not connecting at all. The line seems to be dead. Kindly contact me if this reaches to you apollo.

Apollo Pharmacy Customer Care's response, Oct 16, 2019
Verified Support
We understand that our official has contacted and assisted you with your concern. Is there anything else we may assist you with?
Today 30/09/19 I bought meronem 1gm two injection cost 5958 INR but when I touch price tag area it was removed like a dust I m confused that injection was original or not or that was fake kindly clearify lav Srivastava [protected]
Apollo Pharmacy Customer Care's response, Oct 16, 2019
Verified Support
We understand that our official has contacted and assisted you with your concern. Is there anything else we may assist you with?

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