[Resolved]  Apollo Pharmacy — customer care

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

It was disgusting when a customer care calls customer 'batameez' on phone. Is this how customer care are suppose to help customer.
I was in emergency situation when I called apollo Indirapuram to ask for my old report (apr 2015).i shared all details still they don't have my relevant data. If they can'taintain 2years data what is the purpose of charging such hefty amount.
1. It was my company sponsored full body checkup, they mentioned all details of blood but had not mentioned my blood group.
2. Do not have data before 2016.
3. Worse thing when I stead of listening to customer Co vern they call u batameez.

This was third the I got my full body check done by company. And everytime I received blood group. I do have complete blood report of my blood test but blood group is not mentioned which is very crucial for next treatment. This is how they are making their bank balance hefty!

No matter what such response not acceptable from such big brand customer care. I asked for details which was my rights.