[Resolved]  Apollo Pharmacy — Delay in delivery of medicine ordered on September 8, and even on 13 September showing preparing bill

I regret to inform you that I ordered the medicines with prescription on September 8, 2022 through UR WORLD APP for SBI Personnel and even on September 13, 2022, app preface shows preparing bill. I am 68 years old and need medicine but such a pathetic attitude towards sbi customers is hampering the trust we have entrusted to you. Kindly expedite the order.
If there is any loophole on my part or prescription please do let me know on my registered number Or email address as soon as possible. Otherwise I will be left with no other option but to purchase the medicine through local market.
Looking forward for an early action on your behalf

Order No. [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2022
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2022
Apollo Pharmacy Customer Care's response
Dear Rahul,

We have escalated the issue further and you will hear back from the concerned team soon.

Thanks & Regards
Kiran
Verified Support
Sep 17, 2022
Apollo Pharmacy Customer Care's response
Dear Rahul,

As per our concerned team, the order has been delivered. Hence, we request you to mark this complaint as resolved.

Thanks & Regards
Kiran
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1997
    Pending
    76
    Resolved
    1202
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information