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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in

3.1

Updated: Mar 13, 2026

Complaints 2018

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Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍

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Apollo Pharmacy reviews & complaints page 12

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Address: TF-1, 4th floor, Sai Lakshmi gardens, Near MVV city, chanakyapuri layout, Pothinamallayya Palem, Vishakapatnam, 530041, Sai Lakshmi gardens

I placed an order on around 15th January, 2022 and my order was delivered promptly, the order amount was about Rs. 159 or so, for which I used my available 123 or so health credit points and paid the extra Rs. 28 via Paytm to place the order. The payment was successful and the order was placed. However during the time of delivery, I was not available and one of the members in our house was asked to pay Rs. 140 more and they did so and took...

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I ordered for diapers on 10 jan 2022.. and expected delivery date was 12 jan 2022. but still i did not receive the product. the status for this order is shown attempted .but i am available at home at all the times.no one came here for the delivery. its all lie. i never saw this type of service. extremely poor. i am losing my patience. please take an action against this...

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Address: Plot no-7, Block A-2, Sector 110, Noida

I placed an order on Apollo 24*7 app on 11th Jan, 2022 with a list of 5 items. The package was delivered to me on 13th Jan. Out of which 1 item was 3 pieces of N95 masks, of which I received only 2, 1 is missing.
Also, I ordered Dolo-650 tablets, which I havent received at all.
I also ordered vicks cough drop- 25 units of which I received only 15

I raised a ticket on their helpdesk but there has been no communication...

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Items received partially.

Ordered 5 jan 2022
order id[protected]

Not received Dilcontin 60 mg 2 strips.

See the bill attached.

Please help....

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I had very bad experience while ordering medicine from apollo app. I have ordered 2 medicines under order id[protected] on January 11 2021 in bangalore. While ordering i had been informed that I will be getting medicines within 2 hours. To my surprise I didn't get the same on that day and today being 14th January 2021 which means 4th day from my date of order., I have not received my medicines. I am sending complaints daily basis but the mails...

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I have ordered medications for corona and the delivery time at first was shown to 11:00 am and later today i was shown to be changed to 1:15 and as i was patiently waiting for my order the delivery boy has called me on my number at 12:38 asking to share my location on what's app and told me that my delivery will be done on time. but there was no delivery done and just before at 1:55 as i called him asking him about my delivery he was behaving...

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Even though I am a circle member. It's not reflecting when I am checking out the cart and costing me delivery.

Case #230068...

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I ordered 2 items together and out of them only 1 item got delivered. After repeatedly complaining on whatsapp help my order was splitted into 2 different orders and both of them are showing delievered. But, in reality only 1 of them has been delivered.

I have been given a complaint reference number "218893" and whenever I message them they reply that someone is looking into this, but, there is no solution.

The...

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Hello please stop my contact number text msg i have email appollo but not stop...

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I placed two orders on 1st of Jan. 1 was to be delivered same day by 10:30pm and the second one the next day. 2nd of Jan 2022. Full payment has been made on the 1st for both orders.
These rascals are silent and no deliveries.
I made calls on the 2nd after which they pushed delivery date forward unilaterally by 2 days to 4th Jan.
4th Jan I am phoning them they dont answer and NO SIGN OF MEDS.
APOLLO PHARMACY IS...

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I have purchased a medicine from apollo pharmacy app. I have made my payment in online but the delivery person collected cash with my parents. I have raised the complaint in apollo app and notified in twitter after that I got a call and msg from apollo that they will resolve the issue 12 to 48hrs. But yesterday when I checked the status of my complaint it’s closed. I asked the status in twitter & Mail they didn’t responding. It’s a...

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I placed order of two items with Apollo Pharmacy on 27Dec21. As committed products were delivered within 2 hrs which I highly appreciated. However when I opened the packing I found 1 item was wrong or given some another product of same company. I spoke to the person through delivery guy from where these products were despatched. He assured me that product will be replace with correct one at the same time I raised this finding on company's...

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Hi Team,
I am unable to use the nebulizer which I purchased from near by Apollo pharmacy.
Address : Govindapura Nagavara Apollo Pharmacy.
My number [protected].
Model APNEB0003...

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I have ordered (#[protected] thru Apollo pharmacy on 17th Dec 2021 and the delivery date shown at the time of order was 21st December 2021.
Have neither got the product nor any communication about expected delivery date.

Reached out to Apollo customer care multiple time and requested escalation on the delay and delivery of the order. i was assured that the respective action will be taken to resolve this.

on...

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I ordered hot water bag on 19th December keeping in mind that it would be electric one but it was hot water bottle and I don't want to keep it. I raised a query on the app and their system is so slow. Certain messages on WhatsApp and still no solution, what a pathetic return system. It was 327 bucks and I didn't wanted to waste that on a thing that I don't want....

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Address: NA

I have placed a order of some medicines for my mother order#[protected], As per the Apollo tag line the medicine should be delivered in 2 hours but I placed the order on 24/12/2021 at 8.00 and at first it was promised to be delivered by 10.30 on the same day and now it is 26/12/2021 7:00 the order is still not delivered. We don't have a customer care no to contact someone the app only give limited information but of this my mother was facing...

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Address: Madipakkam

I bought a All out liquid from Apollo pharmacy. I asked cash counter for UPi payment and they showed Apollo pharmacy UPI code. I sent money 90rs from my Fi bank upi option. But, they told me didn't received money from my end. But, my amount was debited and receiver bank has been received successfully. I have verified with my Fi Bank also, Fi bank told me receiver payment was received successfully. Again I went to Apollo pharmacy and I asked...

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Address: Moti Naga, Hyderabad

I am one of the reputed customers for Apollo Pharmacy, today at around 7.45 pm in Moti Nagar branch, Hyderabad. I had very rude behavior of your employee Govardhan EMP NO APL16356 talk with me very rude, you check your CC Footage for the conversation and behavior. he is ready to hit the customers. we don't expect such a team in Apollo Pharmacy, if you continue with such employees we are ready to move to other pharmaceuticals. Take this complaint...

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I get multiple SMS daily from Apollo to the extent i hate the word Apollo itself now. I request you to kindly stop this ordeal by unsubscribe for number [protected]....

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I had ordered for my mother’s (Name: R.Rajeswari) lab tests with “Comprehensive Package Women” via online Order ID:[protected] on 9th Dec 2021 with the understanding that I will get the results atleast by end of the day. But I haven’t received hba1c report as of today[protected] and I have no clue on why it has to take such a long time and there is absolutely no proper response from the support when asked for status. I am sorry to...

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