Apollo Pharmacy Complaints & Reviews

WHAT HAPPENED:

I purchased Zincoderm-GM ointment the cost is rupees 51. I said my mobile number to add the product amount and Given 500 rupees.he is telling don't you carry change while coming to the pharmacy and tell the OTP he said ... Who the hell are you to redeem my amount without my permission I asked then he is shouting on me..carry the change. I asked the employee name and designation.

Employee Name:...

We ordered medicines online appollo pharmacy ordered 19.08.2022 today 24.08.2022 it almost going to complete one week from chennai to 46 kilometer away city they are taking one week to deliver. but they are advertising medicines delivered soon its they are making peoples clown...

I ordered few emergency medicines on the app on August 22, 2022 -9 pm;the delivery was displayed to be done within August 22, 10:30 pm;Around 10 pm, I received a message from apollo app stating that a delivery was attempted which in reality never took place;On contacting the delivery executive number which showed up in the app, he stated that his duty time for the day has got over and that's why he had to send such a message ;the delivery...

Dear sir,
A prescription was shared with my nearest apollo pharmacy located at MKT road, Alwal, Secunderabad.
The staff is reluctant to get the order after multiple follow ups.
When I tried to call your toll free number, that number itself out of network....

Went to the Appolo pharmacy Branch located Pallikaranai 2 . The pharmacist guy denied to give the qty of 10 tablets Domstal DT 5mg instead of that he told to buy 15 tablets 1 complete strip. As I am a blink member in appolo group. Yet they have not given what I requested so finally went to a near buy medical shop and got the qty of 10 tablets. It's not a customer friendly service. Have bought only the topcef tablet in Appolo....

Dear Sir/Madam,

Sir I got medicine at store on 1st August 2022 near Venkitapuram Coimbatore. I paid via phonepe and the transaction was timed out and my account is debited.In shop I paid via another account and they said it will reverse back in 2 days, but it not reversed yet.
I raised a ticket in phonepe they said the amount is credited to merchant's account on 2nd August 2022. So Kindly do the needful at earliest.br...

My mother purchase a pampers pack, but i return it, they deny to retun my money.i also say him, kindly back it my Apollo pharmacy wallet.But they deny, say only to take any product & misbehavior with my mother.my mother also say some kind of medicine to get tommarow, they deny...
Boro kalitla
Holding no -633/A/1,
WB/BKR/BIO/R/646324, NBO/R/646324,
W.E19AAPCA595P1ZO
Chayna kundu
AP DIABETIC PROTEIN...

Order #[protected] order date and delivery 20 Aug 2022
Damaged foil - Eslo tel 2.5
The medicine strips were wrapped with rubber band.
However inner surface - foil surface was torn in one.
So not a damage during delivery. Product was damaged
before being packed. It is a dishonest trade practice.

I am removing my prescription in protest.
Your customer support takes long time to respond,...

I have been a long term customer of apollo pharmacy however lately I have shifted to new area and I’m
Facing problem with Gandhinagar kakinada apollo pharmacy staff. I have paid for my order, however they have delivered incorrect item and it’s been more than a week and they did not rectify the mistake and they r not responding to calls either . Pls call me at [protected]...

I ordered medicine from Apollo pharmacy which is located in sector 82A vatika Gurgaon
They dilivered less medicine and after sharing the bill and the details of missing medicine they stop responding
This is very poor service they are providing...

I have purchased compressor nebulizer from apollo pharmacy on 29th November 2021. I misplaced the invoice, so i visit the Appollo pharmacy outlet and request to the Appollo pharmacy representative to help me where Is the service centre of Appollo pharmacy election products but he told me to call the customer care from where I purchased this product. And I call the customer care, she told me visit the nearest Apollo pharmacy outlet. But Neither...

Order id[protected].

I had ordered above medicines on 01:08:2022, the order was cancelled for reasons best known to them. Now, I had asked for refund, they keep raising “ticket” and closing it as resolved, on several occasions,

Refund due is ₹ 16, 875/- pending for more than 17 days.

I need this money to buy medicines from other source.

the service is pathetic...

Recently I ordered Himalaya baby diaper big pack from Apollo pharmacy store through online by "Apollo 24/7 " app in Vijayawada Moghalrajpuram Branch_2. While opening a new pack observed that there is tamper on item and was covered with cello tape which is not visible surely while selling the product. Is this the company policy to sale the damaged items to customers. How negligible the Apollo pharmacy staff are. While being verified to deliver,...

Sir,
You mentioned refund is in process and order id is[protected] and transaction id is 12990478 in your mail reply. But transaction was not done even after 5 days. Whenever I send mail you reply ticket id is finished by Mentioning old ticket id. But nit reply about ticket id 1050831. Don't send any offer message using WhatsApp. I won't buy any medicine if refund is not completed....

I went to by some medicine from madhavadhara -Vizag
And ask for discount on medicine
They rudely refused to provide any discount and they didn’t provide me proper bill....

I placed order number[protected] on Aug 5 via Apollo pharmacy 247 mobile app. The order was never delivered but was marked as delivered on Aug 6.

I have contacted customer care several times to get my order or refund, but there is no response.

This is straightforward an open fraud. It gave me a lot of stress for losing my hard earned money.

I will be logging a case in consumer court to bring the...

Hello Team, I have registered with mobile number [protected] at Apollo pharmacy but I changed my number recently and need to update the same at Apollo pharmacy. The sales agent at the Apollo pharmacy store is unable to make the update and asked me to contact customer support. I need to know the procedure to get my mobile number updated. Kindly advise....

I bought heating pad from apollo 24/7 app, they delivered me a used product and product not working. I have raised a concern but no one responding. Kindly do the needful. Order id[protected]...

Appollo seller doesn't have behaviour to talk with customer....

Your service provider named Prajwal working in moodbidri branch od apollo pharmacy was rude to me rather than explaining me nicely.
Initially he was busy chatting n then intervened when I was attended by someone else. The way he responded was not at all acceptable
As I was earlier working with Apollo groups I didn't expect this service from the world standard groups...