[Resolved] Apollo Pharmacy — Denied to give a Domstal 5mg tablet qty 10
S
sarankumard
from Mumbai, Maharashtra
Aug 21, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Went to the Appolo pharmacy Branch located Pallikaranai 2 . The pharmacist guy denied to give the qty of 10 tablets Domstal DT 5mg instead of that he told to buy 15 tablets 1 complete strip. As I am a blink member in appolo group. Yet they have not given what I requested so finally went to a near buy medical shop and got the qty of 10 tablets. It's not a customer friendly service. Have bought only the topcef tablet in Appolo.
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Aug 26, 2022
Complaint marked as Resolved
Got a call from the pharmacist and from the corporate office they apologize for the incident happened and they ensure this will not pe repeated again.
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2022
Apollo Pharmacy Customer Care's response Dear Saran,
Please write back to us with your registered mobile number for escalating the complaint further.
Thanks & Regards,
Kiran
Aug 24, 2022
Updated by sarankumard My mobile number [protected]
Verified Support
Aug 24, 2022
Apollo Pharmacy Customer Care's response Dear Saran,
Thank you for sharing your mobile number.
I have escalated the issue further and you will hear back from the concerned team soon.
Thanks & Regards
Kiran
Aug 26, 2022
Updated by sarankumard Hello Kiran,
Thank you for your prompt response. Have received a call from the pharmacist and they confirmed this will not be repeated again.
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