[Resolved] Apollo Pharmacy — ecosprin 10 mg. staff ridiculous gave ecosprin 20 mg | |||
Dear sir, I am sridhar, flat 207, pavano oakridge, saibaba temple road, kundalahalli gate, marathahalli, bangalore 5600036. I am a customer since 12 years with your shop at kphb colony, kukatpalli, hyderabad. I have since moved to bangalore, visited your shop at saitemple road just across my flat. Gave them a list for one month stock. Offered to come the next day and collect the medicines. They made me run around 7 full days, come in the, morning, come in the afternoon, come after 8 pm. I had to be tough on them on the 8th day. They again said come in the night, we have to prepare the bill manually. I insisted to do the job then and there since i am visiting them 7 days 3 times. The job was done. But instead ecosrip 10 mg, they gave ecosprin 20 mg. This i did not notice. Was taking the same with some discomfort. Visisted the doctor, he found i am taking ecosprin 20 mg. Visited the same shop and asked for ecosprin 10 mg, the person said that is out of production. I asked him to find out in the system and place an order, he refused, He was taking revenge on me. He was otherwise busy with a staff, since no body was around. I went to your shop in lakshmi layout, munekulalu, a km from my flat. They just gave ecosprin 10 mg from the shelf. I went to the shop opp to my flat, to buy tablets for my grandson. This staff even without looking at what i was asking said, no stock. I asked for a small bottle of surgical spirit, (For tahing insulin injection) he said no stock. I asked for insulin he said no stock. Asked him can you get it for me, he said no stock. Every time i go to the shop this fellow, smiles at me, makes gestures to me and my wife. The purpose of this letter Send your official, i will visit the shaop with my wife. Throw this fellow out of appollo pharmacy. He is a danger to the society. I have seen him misbehaving with others also. Throw his out, or the locals will throw his out, there will be a untoward in your shop. I am a senior citizen, a former senior vigilance officer with govtof ondia organization. Thanks for your time. Make your customers feel happy buying medicines at your saibaba temple shop. Regards Sridhar [protected]. Was this information helpful? | |||
Feb 11, 2019 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 Apollo Pharmacy Customer Care's response We are sorry for the inconvenience caused to you. Thanks for reaching out!, Our official will get in touch with you.
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