[Resolved] Apollo Pharmacy — Force me to buy more tablet

Gopikrishna Ganesh

from Attur, Tamil Nadu

Address:

600073

I had visit Apollo pharmacy Ganesh nagar branch on last Friday to buy tablet called caftum250. i just need tablet for 3 days but they force me to buy complete tablet strip. They told that they don't ready to cut the strip, so force me to buy for 4 days which is two strip of tablet.
Is that any completion?

Why they are not ready to cut the strip, same duration of tablet I can get from other local medical shop.

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Apr 29, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Apollo Pharmacy Customer Care's response We would like to understand your concern better. Please share your contact details for us to get in touch with you.

Verified Support

Mar 22, 2017

Apollo Pharmacy Customer Care's response Dear Swati, Matter highlighted by you is of great concern to us. We will arrange the strips at your nearest location, Please share your contact details for us to look into it.

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Comments

swati_abhash

from Bengaluru, Karnataka

I am 72 years old and is diabetics. Bought Apollo diabetics monitoring system but now strips not available. I cannot buy another sugar monitoring machine. I am in a fix. It's Apollo's responsibility to make sure strips are available. This is cheating condumers. How can you help?
Thanks
Swati

Apollo Pharmacy Customer Care's response, Apr 1, 2017

Verified Support

We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.