[Resolved] Apollo Pharmacy — forcing to buy complete full strips of medicine | |||
I visited Apollo Pharmacy, VVIP Mall Raj Nagar extension branch yesterday and asked for the prescribed medicines and I need the medicine only for 5 days. The person at the counter refused to give me medicine for 5 days, As per him I need to buy complete strips of medicine. Here my concern if that what if i do not sufficient money to buy complete strip or if doctor has prescribed medicine only for 5 days then in these cases why should i purchase full strips. When i asked this thing to the apollo representative he told me than do not buy medicine. He was rude and manner less. I have spoken to apollo pharamcy customer care and when the customer care representative told him give medicine in cutting then that store keeper agreed. This is not the first time i am facing this issue, earlier i used buy complete strips which intern gets wasted because one can not have medicine more than they are prescribed for. I request you to please take a strict action against this issue so that in future no body faces this kind of problem which i have been through. Was this information helpful? | |||
Jul 22, 2019 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0619-40 in your mail to enable us to address your concern on priority.
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1 Comment | |||
Comments
Staff is not good every time your pharmacy staff misbehaving with all customers and every time miss behaving with me please change your staff on vasna branch if not changed I will complaint at customer protection (Grahak surksha) ... Apka idhr ka staff bakvas bekar hai
Reply
Apollo Pharmacy Customer Care's response, Jul 2, 2019
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0719-11 in your mail to enable us to address your concern on priority.
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