[Resolved] Apollo Pharmacy — Gift scheme - umbrella - client No. [protected] | |||||
Pharmacy at Keelkattalai branch denied me the gift to a regular customer. I retired from Central Govt services and a regular customer for the last 13 years. My monthly medicine bill for September purchased on[protected] is Rs.1060 after discount, though I was ready to forgo discount. First they agreed and later they said the three umbrellas are diffective and could not give. I asked to show an umbrella while bringing medicines (home delivery). They said they were sent back to office. This conversation took place yesterday evening and medicines delivered. I understood they have their preferences. An unpleasant behavior and all lies. Customer is not important. for this branch. Thanks Apollo. Yours, Brindavan Was this information helpful? | |||||
Sep 27, 2021 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Aug 27, 2021 Apollo Pharmacy Customer Care's response Dear Dear User, we are equally disappointed for giving you an unsatisfactory experience and apologize for the inconvenience caused to you. We have escalated this to our teams and will update you.
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1 Comment | |||||
Comments
I had a similar unpleasant experience, also with the free umbrella scheme which was belatedly given to me. Apollo Pharmacy is all about sales gimmicks and broken promises.
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