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Apollo Pharmacy Complaints & Reviews

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Last updated Apr 20, 2024
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Apollo Pharmacy reviews & complaints page 30

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D
Dhruv Madaan
Jul 29, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Complaint about pharmacist

I went on to buy some medicines for my father but the pharmacist refused to provide medicine even when the store was open, he said the required one is finished, upon asking about alternate, he blatantly said come tomorrow morning, when asked why the Pharma is open yet, he repeated himself and didn't help at all....
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Sunil407
Jul 29, 2021
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Otp not received

I have to redeem my wallet amount. Executive tried three times but OTP has not been received even after 3hr...this is great lapse on the part of appollo pharmacy.

Do needful
My number is [protected]
Sunil Agarwal...
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Gajji. Satish
Jul 29, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Drotin-M

Address:Near telangana thalli statue, suryapet, 508213

I asked for Drotin-M but the pharmacy worker gave Drotin-A. When I went to replace it the workers behaved rudely and shouting at me.
I'm very disappointed with the behaviour of your workers. Make sure to provide bill when we buy any product from ur pharmacy and make sure ur workers to give respect to the customers....
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Sanjay Thurpu
Jul 29, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Lost registered mobile number

Address:4-47, nizamsagar road , devanpally, kamareddy,503111

The registered mobile number in Apollo pharmacy is lost, and cannot be retained back, so I want to change my registered mobile number ...
Thank you...
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Address:Secunderabad

I have placed order today 7 th may, the expected date of delivery is 12th may:

In app they mentioned 2 hours medicine will be delivery, But expected delivery was 12 may. Then what for they have mentioned, 2 hours, making people fools

:I thought I will get medicine but, it was really disappointed.
And more over when I place order, payment is first, when delivery of medicine it's 5 days. Money refund 10...
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Vijaya Radhika
Jul 27, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sold out damaged product

Address:hyderabad

Dear Sir,

I have ordered an Oximeter online on 27th May 2021. The product was delivered on 27th May 2021. On receipt of the same, I have checked the product and it was not working. Immediately I have called up Appollo customer care and raised the complaint and received a message saying that a return request was created. From that day onwards I am repeatedly calling customer care people to know the status, no one turned up,...
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J
Jul 26, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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OTP

I have to redeem my wallet amount. Executive tried three times but OTP has not been received even after 3hr...this is great lapse on the part of appollo pharmacy.

Do needful...
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S
Sha184
Jul 25, 2021
Jul 26, 2021
This thread was updated on Jul 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selling the generic medicine at mrp, apollo shop at devadurga 584111 dist :- raichur

Address:Devadurga -584111

This is to inform that i have been given the genric medicine at mrp being sold by the Apollo pharmacy at Devadurga. This is not once but twice they done the same and if asked about the bill they say that the printing machine has some problem. This a very bad part for the brand Apollo cheating the poor customer. If any higher authorities are hearing this help us in this regard. Advice them to give the original medicine with proper rates....
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Srivastavapraveer
Jul 24, 2021
Jul 26, 2021
This thread was updated on Jul 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Short Delivery of Medicines

Address:804 ArihantAltura Abhaykhand 2, Indrapuram

Hi
Today I have purchased medicines, out of which one was Ketool Dx 10 tablets of from Apollo pharmacy retailex shopping complex Abhaykhand Indrapuram Ghaziabad . We have been buying medicines from the same store since last 5 years and loyal customer of Apollo.
Today we were surprised to check that the store employee Mr Kaushal has kept only 6 tablets instead of 10 and not given any invoice.
When I went to the shop the...
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M
Malathi Kannan
Jul 24, 2021
Jul 24, 2021
This thread was updated on Jul 24, 2021
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Cheating by the Apollo vendor by not providing correct discount

Address:H.NO:2-19-60/5, "AMMA ILLU", TEACHERS COLONY, AZMATH NAGAR, KALYANPURI, UPPAL, HYDERABAD-500039

I went to the Apollo vendor for purchase of Amantrel tabs. He said he will offer me 10% discount. I informed him that Medplus offers 15%. He agreed for 12%. He did not give me a bill. On sking he gave a DUPLICATE bill. Checking I found he gave only 10% discount. He said Program problem from Apollo since April, 21. Refused give me the difference of 2% as he will be out into loss. I purchased 6 stripe of Amantrel @ 202.07. Pl pay my 5% of difference...
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B
Belsingh
Jul 23, 2021
Jul 24, 2021
This thread was updated on Jul 24, 2021
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Mobile number updated wrongly

My Apollo loyalty card number is [protected].My mobile number is [protected], instead of this they wrongly entered as [protected]. And also my name is BELSINGH S M, instead of this they entered some wrong name.so please correct this.

Mobile number :[protected]
NAME :BELSINGH S M
email id: [protected]@gmail.com...
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H
Hoysala Nishu
Jul 19, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding behavior of staff, Apollo pharmacy BM road, channarayapatna 573116 Karnataka

Address:BM road, Channarayapatna 573116,Hassana, Karnataka

Today I went to above mentioned pharmacy to purchase some medicines, at about 5 o'clock in the evening there were three staff. Two are attending other customers n one sitting happily, i waited for 15 minutes for my turn, but other male staff couldn't clear the customers and finally that girl who was sitting with out any work attended me, till then i thought she is not a staff, so asked her politely why you didn't attend earlier, her answer...
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Senthurpandi
Jul 18, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
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Service issue and unwanted speech

Address:Palayamkottai 3 No12G,coutching shola nayanar

Sir I purchased 199 pampers I want cover it is. but executive replied ifu purchase you bring carry bag .I replied why you do not provide but he was unwanted speech with me kindly verify and take action he name is karuppasamy...
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9
9492114770
Jul 12, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nebulizer model MCN-S600MH

Address:H.NO-19-9-150, opp: Swami Vivekananda parapathi sangam,Bakkiwada, rangasaipet, warangal rural-506006.

Dear sir,

I perchesed Apollo pharmacy store at rangasaipet warangal rural.
After 6months it is not working (machine is working but air not come out) so I opened caps and check, inner pipes are damaged like holes.

So I asked all surgical shops for pipes but no one have like this pipes, it is thick and hard

So please tell and send me like this pipes.

Thank you.....
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M
maheriya.amit
from Madgaon, Goa
Jul 10, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
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Corporate Discount Discouraged

Dear Sir,

Our Appolo Mansarovar Chandkheda has recently denied to provide 12.5% discount on Face Mask of Appolo which I have purchased two worth of Rs 200.
Aa I am in SBI, I am regularly changing purchasing face mask Appolo and to be honest I am not infected till today from corona.
My question is whether have the discount revoked by Appolo Pharmacy?

Regards,

Amitkumar Maheriya...
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A
ajaysharma81
from Bengaluru, Karnataka
Jul 10, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged wrong amount

Address:Mahadevapura Bangalore 560048 branch

I did one transaction in Apollo pharmacy on 26th June in Mahadevapura
Bangalore branch for Rs 1050 however they charged Rs 1050 + 665. The
seller had denied to refund the access amount. They are asking the
credit card statement as a proof for this excess payment.

From SBI Apollo Rewards points - 665 (1 point equal to Rs 1)
From SBI Apollo card - Debited Rs. 1050

Your team has created...
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S
Svc2268
Jul 10, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff cheating

Address:Near balaga, srikakulam district, andhra pradesh, 532001

I visit Apollo pharmacy near my home. I am longtime Apollo customer also. I purchased two items (Junior Horlicks and Boost) worth 535/-. Staff was not accepted to card payment or money. I have a membership card also. They demand to pay amount their personal phone pay number. So, I done to paid. But, Discount is not added to my card. Or by hand. They told me that next time better luck.. one lady staff was very irrespectivlly talking to me.....
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A
Apu143
Jul 9, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated on buying a pack of condoms.

Address:Bhiringi more , Benachity , Durgapur, paschim burdwan, west bengal, 713213

9th july 2021 buying a manforce condoms (3pcs)pack, form bhiringi more, durgapur located shop.
They have been charged for that pack 40rs.
And not given me any pouch and bill.

Half hour later i m just see the mrp tag and there is only 25rs.

Apolo medical (bhiringi more, benachity) branch .

Please solve my problem....
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1992 RX
Jul 7, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing and credit points updation

Address:Tamilnadu , Thondi branch, Ramanathapuram district

This complaint is for this particular branch alone.Most of the time purchased bill is not provided to customer reason printer not working and Apollo system server is down.
Moreover the health credit points are not updated every time same answer system down.

Customer service is very poor and guys at counter are always busy on phone call not official call and not even bothered to answer customer queries.

More...
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S
Saravanan mitull
Jul 6, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bonus points

I purchased around rs 4000 by 4 bill in apollo pharmacy near mmm hospital mogappair.pharmacy told system is not working so we give handwritten bill. When the system ready we will update your purchase bonus. But till now they are cheating me. So do the necessary. Name saravanan, mobile number [protected]. ( apollo pharmacy bazzar road, very close jps surgical shop and mmm hospital)...
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