Apollo Pharmacy Complaints & Reviews

I prepared Apollo every time but now a day very bad your executives behavior in Mangammapalya store near Bommanahalli, Bangalore, I purchased medicines store he is not given prescription I thought he put in carry bag I left from there travelled 10km to home reached home there is no prescription and again I went thre I asked why u not put he told i given medicines that is my not my job u have to check and scolded, at least not expressed sorry, executive name NANDiSH behavior is very bad I never expected from Apollo team but he is scolding customers and where ever inform I don't fear, kindly take action.
Thanking you

I have a problem at 3.30am and I went to appolo pharmacy to take medicine. We have 3branches near me in bhimavaram but no one opens the pharmacy for giving medicine. Appolo pharmacy is 24/7 pharmacy. But all are closed and sleeping well inside.appolo is brand and why these negligence in giving medicine. Please take care on these matter.

UHID NO FMH1. [protected] Too much delivery charges imposed on my wife during normal circumstances. Total bill amount of rs. 179000. Need resolution otherwise will move to consumer court. Already sent complaint by email. No reply. Professional charges of rs. 71000 imposed for four days....

I was having 134 rs in wallet but automatically it is 34 now without reedemmimg it...

I bought Lactogen and baby feeding bottle in apollo pharmacy(Gummidipundi) on Aug 09 at Rs.582. While I'm doing UPI payment the billing staf[censored]rge me to do it immediately but the payment was loading. So I paid in my debit card but the UPI payment also done. The bill paid two times. When I'm asking the staff, he said "he will check the transaction report and it will take one day". So I got his number and called him next day. He spoke to me rudely and not gave proper response, he said like will check next day. Now(Aug 15) he blocked my number. Then I called to the customer care, there also I didn't get the proper response. I need my money back. I have attached my payment proof.

We ordered medicines from Apollo Pharmacy online, and they delivered the medicines 2 days late.

We raised a return request immediately after we got medicines as by that time we already bought medicines from some other shop.

They told they will send a pickup person to pickup the medicines, but nobody came yet.

We called them but they are not responding properly and not sending anyone to pickup.

We want the medicines unopened pack to be returned and our money back

I am writing this mail with huge disappointment. I purchased a cremaffin syrup bottle from Apollo Pharmacy (Himalaya Legend, SN 1 Plot No A, PN B, Makanpur, Nyay Khand I, Indirapuram, Ghaziabad, Uttar Pradesh 201010). They provide me a Pre-Brocken sealed cremaffin syrup which was half empty. As I was in hurry I did not check the bottle at the shop. When I came back to my house I checked the bottle and found that the bottle seal was broken and it was half empty. I went to the shop and asked them to replace it as it was sealed broken syrup and was half empty also. But, they refused to accept it and misbehaved also. As we all know that pre-broken sealed syrup can be dangerous for anyone.

Now, Apollo Pharmacy outlets started selling defective products to their customers. I will raise this complaint in front of CDSCO(The Central Drugs Standard Control Organisation) also.

I have got delivery of my ordered 3 medicines today but received only 2 of them. I have already payed for all the 3 medicines. Please do check and send the medicines as quick as possible.
Medicines
Received
1) duphalac
2) feronia xt
Medicines Did not received
3) lasilactone 50...

I am one of the customer of Apollo Pharmacy and happy to buy medicines and other products from Apollo pharmacy.

I had purchased some of the products, specifically you had announced a July 2021 offer that has pasted in our Pharmacy and some of the products tied with the free product in the show case area. Its looks sound and good.

But after buying the product your people (Pharmacy Staffs) says that the offer not available and if you need that free product, then you have pay the MRP, like that they said. Example, I procured "Ap.Steam Inhaler" its come with an offer of Digital Themometer and "Ap. Multi Surface Disinfectant" free with Hand sanitizer.

Cost is not a matter, but the word is important right. Without covering the free product, then why you people show it in front. This will lead us to unhappy with your offers and thought that, the offer is an eyewash purpose only, nothing can be provided in Apollo Pharmacy.

Regarding this I send mail too, but there is no response.

Hi I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages.

But as usual it has fallen to deaf ears. I will never ever purchase anything from Apollo in my entire life!

You guys are absolutely pathetic and despite the consumer’s requests, you do not care.

From here on, I will be reporting this to the cyber crime cell for harassment....

Respected Sir/Madam,

I, Mr Karthikeyan, placed online order ( No. #[protected]and received near expiry medication from Apollo Pharmacy . I have enclosed the images and bill photo for your reference. I want refund of my money . I have made complaint on 3rd August . Still today I haven’t got proper response . Please do the needful .

Thanking You

Regards,

Karthikeyan
[protected]@gmail.com
[protected]

Sir नर्म निवेदन है कि मेरी ज्वाइनिग 2/8/2021 को apollo pharmacy की है sir मेरी रिक्वेस्ट है कि मुझे जिस काम का Expiriyanse है उस काम में मुझे लगना है तो मैनेजर मुझे लेबर में लगा दिया sir मुझे लेबर का काम मुझे नहीं जमने बावजूद में आप से रिक्वेस्ट करता हू कि मुझे मेडिकल सोप मै लगवाने का कस्ट करावे मेडिकल सोप में मुझे 10 साल का एक्सपीरियंस है और मेरा लगाव भी उस जगपे तो आप से विनती है कि आप सोप में लगवाने का कास्ट करावे

Team - Here is the Order Id: #[protected] and Order Id: #[protected] which i booked from 24*7 Apollo app but all services were not up to the mark, i did same level of test from other hospital and it was heal and heaven difference, if i continue with doctor investigation with Apollo report i would die, hence please take care my request, either please do my rest or refund my money ASAP. Here is the UHID : AGHL.[protected]...

Staff very bad, reckless, not neatness,
Very bad language

Applo pharmacy in pedana, the service is bad and not responding at needy time.
Please take action.
Thank you....

I booked an appointment with Dr. Koushik Lahiri, and made the payment through Apollo 24/7 app. Amount was deducted but appointment not booked.

I went on to buy some medicines for my father but the pharmacist refused to provide medicine even when the store was open, he said the required one is finished, upon asking about alternate, he blatantly said come tomorrow morning, when asked why the Pharma is open yet, he repeated himself and didn't help at all....

I have to redeem my wallet amount. Executive tried three times but OTP has not been received even after 3hr...this is great lapse on the part of appollo pharmacy.

Do needful
My number is [protected]
Sunil Agarwal

I asked for Drotin-M but the pharmacy worker gave Drotin-A. When I went to replace it the workers behaved rudely and shouting at me.
I'm very disappointed with the behaviour of your workers. Make sure to provide bill when we buy any product from ur pharmacy and make sure ur workers to give respect to the customers.

The registered mobile number in Apollo pharmacy is lost, and cannot be retained back, so I want to change my registered mobile number ...
Thank you...