[Resolved] Apollo Pharmacy — given wrong type of insulin

M Lima Rose Jacob

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600106

Apollo aminjikarai gives us medicine for past 11 years. We asked for 30/70 insulin vial, 1 pack. These vials have orange coloured ends. When i opened the pack i saw blue colored end. So i called up for clarification. They said it's right one. I was doubtful, called up 2 more times. They asked for photo on whatsapp. I sent. Then they said, what they had given was a wrong one. This is dangerous. How can they be so irresponsible.

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Dec 15, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

Apollo Pharmacy Customer Care's response Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.