[Resolved]  Apollo Pharmacy — home delivery

Address:Hyderabad, Andhra Pradesh, 500089

On 24/02/2020 i placed order for medicines at 5 o'clock at manikonda apollo pharmacy and person on the other end said it will delivered within half an hour. I mentioned it is very urgent. I kept calling them and they kept on postponing the timings. It was till 10 oclock at the night they did not delivered the products nor did they told me about cancellation of the order and switched off the phone. Next morning when i called to enquire the person do not wanted to listen also. If they dosnt have enough people to do home delivery why do they say even take orders. There are many other pharmacies who also deliver at doorstep. This is not for the first time i have faced the problem. They don't understand the meaning o[censored]rgent.
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Mar 27, 2020
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
Apollo Pharmacy Customer Care's response
Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action and revert you back.
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My order id[protected] will be not delivered at my office you staff shis said i dont have this medicine and he say me you want anther medicine then i said no i want refund my money then shi is swich off phone your staff phone number is [protected]

Sahzad Khan's reply, Mar 2, 2020
Plz reply me fast

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