Apollo Pharmacy — I want to return an order and I raised a query as soon as I got the product

I ordered hot water bag on 19th December keeping in mind that it would be electric one but it was hot water bottle and I don't want to keep it. I raised a query on the app and their system is so slow. Certain messages on WhatsApp and still no solution, what a pathetic return system. It was 327 bucks and I didn't wanted to waste that on a thing that I don't want.
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    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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