Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1997
Resolved
1203
Unresolved
794
Quick Links
Statistics
Share
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Apollo Pharmacy
Customer Service Contacts

Apollo Pharmacy Phone Numbers

Toll free
1860 500 0101
572
293
Phone
+91 40 6060 2424
363
196

Apollo Pharmacy Website

Apollo Pharmacy Head Office Address

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Pharmacy reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sathish99
from Noida, Uttar Pradesh
Dec 16, 2021
Report
Copy

Refund reg

Address:1, 47/1, Mugalivakkam Main Rd, Subasree Nagar Extension, Mugalivakkam, Chennai, Tamil Nadu 600125 550.0 m

I had purchased mamy poko pants and cold tablets from mugalivakkam Apollo pharmacy branch.bill amount was 933 .I was paid through phone pe.transaction I'd was successful.but they were not accepted the payment and they're not given the items.kindly refund my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zabeer Ismail
from Kombai, Tamil Nadu
Dec 15, 2021
Report
Copy

No proper customer care response neither pharmacy nagawara not responding

Address:Nagawara 560045

I have placed multiple orders on appolo pharmacy from cash less facility on medi buddy but the pharmacy is taking its own sweet time to deliver medicines also they are giving standard time as 5 hours to pick up from store its been 5 days and till now it's not ready at pharmacy.
The store attendants and managers are very irresponsible no one takes even basic step to resolve customer issue. It's like a government office where we can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anandr78
Dec 15, 2021
Report
Copy

Partial test reports received from Apollo 24/7

I had ordered for my mother’s (Name: R.Rajeswari) lab tests with “Comprehensive Package Women” via online Order ID:[protected] on 9th Dec 2021 with the understanding that I will get the results atleast by end of the day. But I haven’t received hba1c report as of today[protected] and I have no clue on why it has to take such a long time and there is absolutely no proper response from the support when asked for status. I am sorry to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kiwi_$
from Hyderabad, Telangana
Dec 14, 2021
Report
Copy

Fire burning

Everyday the burn twice and it pollutes the air .. it's very difficult to breath .. it burns for hours daily .. please help to resolve this problem .. we have so many kids and seniors citizens in our apartment .

Address - Maseed Banda circle near appollo pharmacy Kondapur 500084...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surya Manohar Macharla
Dec 14, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving full sheet of medicine and made me pay full

Hi,

I have purchased Diziron tablets at your Kota branch Vizianagaram.
Though I need 3 tablets the sales person made me buy an entire sheet which is not required for me saying they won't give in cuts.

You can verify the purchase with the number [protected]

Do the needful and help avoid wastage of money and medicine.

Thanks,
Surya...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhinesh J G
Dec 14, 2021
Report
Copy

Not maintaining the records online

My father has been purchasing a lot of medicines thru Apollo pharmacy.

When I login to download the bills/ annual statement of purchase, It's totally blank.

If I raise a query thru email. Junk response to wait. No prompt workaround to track.

Need my Annual statements for Tax purposes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AravindaV
Dec 13, 2021
Report
Copy

Unethical behavior by the pharmacists

Address:1/9/642/ABC, ABIDS Municipality, Adikmet Rd, Vidya Nagar, Hyderabad, Telangana 500044

Hi Sir,

This is to your notice that the Apollo Pharmacy situated in the following address : Address: 1/9/642/ABC, ABIDS Municipality, Adikmet Rd, Vidya Nagar, Hyderabad, Telangana 500044

I would like to tell you that the service and the stock maintained by this pharmacy is very pathetic, whilst they always mention out-of-stock for many medicines like ascoril-ds, levolin, and many heart related medications.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyap1996
Dec 7, 2021
Report
Copy

They are not processing my refund

I received my order on 18 nov, order no. #[protected]. One of the ordered looked like it was hampered with, so I wrote multiple emails and the ordered was picked up for return. It’s been 8 days now and I still haven’t received the refund. I called them twice and they said the order status is showing delivered and they said they would take the issue forward on priority basis. They are lacking clarity and I believe they are not planning on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharathd
Dec 6, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
Report
Copy

I want to change my phone number linked to Apollo I'd

Please can you change the phone number linked to Apollo I'd because I have lost it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shuvankar Barman
Dec 5, 2021
Report
Copy

Hepameg snatch 1mg pack

I regularly used this medicine. Previous I also ordered this medicine from appollo, but this time I found fake medicine. Received medicine not properly mixed with water and smell like biscuits powder and after consume mouth full of sand dust....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajiblochan Nanda
Dec 5, 2021
Report
Copy

The Store incharge is hesitant to sell product.

Address:Raipur

In the morning at around 10 am, 5th Dec 2021, I went to purchase SIMILAC (3) from Apollo Pharmacy at Gayatri Nagar, Raipur. But I am sorry to say that the store manager was hesitant to sell me the product with a suspicious eye the reason being I ask for corporate or card discount.I have been denied for discount by saying that I am not eligible for discount. My mobile number is [protected] and am working in PNB and a regular customer of Apollo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Apollo Hyderabad

I ordered medicines online on 22nd nov 2021. The order was split into
two (No.[protected] and[protected]. Order No.[protected] of one medicine was supplied the next day i.e, 23rd. But to my surprise the order No.[protected] consisting of 2 medicines is delayed and it has not been delivered till the date of writing this mail.

I have taken a Circle membership paying Rs.299/= but what is the use, if my medicines (Mainly diabetic)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunalk Gorle
Dec 1, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Report
Copy

Bill while purchasing medicines

Address:Near Vizianagaram Collectorate, Vizianagaram, Andhra Pradesh PIN 535003

In address:(Near Collectorate, VZM, Andhrapradesh) branch.

They are not giving bills unless asked before purchase. They are not giving discounts which we get at other branches. I could clearly see that their billing machine is working yet they say it's not.

In a nutshell, they are either skimming money without your notice or selling medicines illegally by compensating the numbers in customers bills and not...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
garghsr
from Gurgaon, Haryana
Nov 29, 2021
Report
Copy

Order from here if you want to get HARASSED

My order number is[protected], ticket number of issue is 131679. Order date: 19 Nov' 21...
One of the worst app and worst service provider. No customer care at all. They deliver wrong medicines and don't bother to revert on the issues raised through app or their whatsapp, or even through their email id. The standard reply is that we have asked shop to revert. On chasing, they just closed the ticket with their own will. Not sure how...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
kunaldeb123
from kolkata, West Bengal
Nov 29, 2021
Report
Copy

Cheating customer

Address:79 mahendra mondal road, kolkata 700078

Hi... I had order one medicine for new born to Apollo medical supply website on 26-Nov-2021 morning and they committed that it will be deliver on same day. It was pre-paid order. But till the time writing this (29-Nov-2021 evening), things are not delivered. Tickets already raised but no action from them and I don't see any positive progress. Looks like Apollo is cheating people and ignoring some orders. Please have a look so that people...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
Ishwar Singh Sankhla
from Jodhpur, Rajasthan
Nov 28, 2021
Report
Copy

Selling medicine at higher price than MRP

I bought tusq d lozenges from the Apollo pharmacy store and in bill it cost me 49.5₹ for 6 tablets but when i see the packet it's mrp was 45 for all the 6 tablets. Why they are charging more than mrp....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
maddali narayanacharyulu
from New Delhi, Delhi
Nov 26, 2021
Report
Copy

Discount offer on medicines

Today I purchased medicines from your Saidabad outlet. Bill No15480BF0002079 and 15480WS0005998.

20% discount which was offered earlier was not given this time.

Would like to whether such discount was discontinued?...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aditya 0212
from GREATER NOIDA, Uttar Pradesh
Nov 24, 2021
Report
Copy

Partial delivery of medicines

Address:F-1224, SAYA ZION, GAUR CITY-1

The issue that I have experienced was: There were 2 medicines ordered. Only 1 delivered. DONEPM tablets (10 strips = Rs2900) undelivered. Filed complaint same day 19 Nov 2021, no action taken since then. Complaint ID 134114. It occurred on: 19/11/2021 Process refund of missimg items or complete the order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagun Hembram
Nov 21, 2021
Report
Copy

Not adding discount amount to card

Address:Kharagpur all Apollo shop

My card is with ph no [protected].i bought many medicine from koushallya more kharagpur branch and from kharida more branch. Last purchase bill no 1326/CS0209073 DT 17/11/2021 was not updated with my card. After 14/09/2021 there was no update in card. If discount is not added in card. Then what's the benefit for buying your organization. Pls add my discounts to my card. My wife's card no is with phn no [protected].same problem persist for that...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
tessi
Nov 20, 2021
Report
Copy

STAFF SUPERVISOR mis-behaving

Address:APOLLO PHARMACY,branch-2,nuzvidu,krishna(dt)Andhra pradesh,India

Hi sir, the stff-supervisor named RAJESH of the branch NUZVIDU(2nd branch) belongs to krishna district, Andhra pradesh, india----He is mis-behaving, abusing, using informal language and lacked speaking skills, ethical skills over his junor assistants and abusing them to leave if not want to work and showing loyal to other senoir assistants...It makes the junior one very shy infront of customers, mis-using the power while appointing duty among...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy