[Resolved] Apollo Pharmacy — information from toll free

Srinath Narayan

from Hyderabad, Telangana

Address:

500034

Today i visited apollo hospital in jubilee hills and after consulting the doctor i purchased medicines from the pharmacy in the hospital... When i reached home i realised that i don't need these medicines... Post 9pm i called up the toll free number on the bill to chk on the procedure for returning the medicines... I was informed that i should contact the toll free of the hospital as the pharmacy is in the hospital... He mentioned this despite me telling that this was the toll free number on the bill... I called the apollo hospitals toll free... I was informed that since this is pharmacy... I should call toll free of the pharmacy...
What is the final solution... Whom should i call?
What is the procedure to return these medicines?

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May 22, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Apr 16, 2018

Kumar Sambit's response Plz my money given

Apr 16, 2018

Kumar Sambit's response My contact number is [protected]

Verified Support

Apr 21, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.org mentioning reference number AP0418-39 in your mail to enable us to address your concern on priority.

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Comments

Kumar Sambit

from Parvatipuram, Andhra Pradesh

My self SAMBIT MISHRA AP 38645bbsr KIIT SQURE branch am 2.5 yr works in your company but I have already 36 el days shows in system but hr is not given my EARN LEAVE money & said u r not ELIGIBLE in EL &you have not notice period plz kindly my money is given as soon as POSSIBLE
Thank you SAMBIT MISHRA AP 38645
Bhubaneswar KIIT SQURE branch

Apollo Pharmacy Customer Care's response, May 2, 2018

Verified Support

Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0518-08 in your mail to enable us to address your concern on priority.