Apollo Pharmacy — Invoice batch no, expiry date are not matching with medicine's batch no and expiry date

I have purchased few medicine from apollo pharmacy 24×7 app on wednesday 22nd february 2023. After receiving the order could see invoice batch no, Expiry dates are not matching with medicine's batch no and Expiry date. I raised a ticket as well to apollo pharmacy on 22nd February with ticket no #1764532 but till now I have not received any solution. After calling multiple times to apollo pharmacy 24×7 helpline they are asking me to wait 24 hrs every time. I am not getting any help

Please help me to resolve the issue