[Resolved] Apollo Pharmacy — irresponsible staff. | |||
My father is a cancer patient, a medicine was required, i have called apollo pharmacy chandan pukur bazar barrackpore, kolkata outlet when i was in morning when i was in office, i asked that do you have the medicine (Megasty 160 mg & graniset 1mg). They checked in system & told that yes they have it, i requested them plz keep these 2 said medicine i will take once i return from office, as it is very imp. They told no worries we will keep it for you, & for that reason i haven't check in other medical stores or outlet, when i reached the above mentioned outlet at 7 30 pm they told that we are sorry, but the said medicines are not available right now, it is showing in stock but we do not have it, you have to come tomarrow. My concern is then why you guys have told me that you will get, & if it was not there you can called me up earlier and would have told me about the situation, i would have bought it from some other place on my way. This is not a medicine of a small disease, it is for a critical illness medicine & this guys have taken this as so casually. Very sorry to say that you should first train your staffs properly, tell them the importance of a medicine & time of a customer. Was this information helpful? | |||
Jun 29, 2019 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support May 29, 2019 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0519-47 in your mail to enable us to address your concern on priority.
| |||
Add a Comment | |||
62%
Complaints
1997
Pending
76
Resolved
1203
+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
View all Apollo Pharmacy contact information
Post your Comment