[Resolved]  Apollo Pharmacy — issue of wrong tablets to patients more than once

Address:Hyderabad, Andhra Pradesh, 500036

My mother goes to an apollo pharmacy near malakpet with a proscription to buy her blood pressure tablets, the worker gave her the wrong tablet, she didn't take the tablet thankfully. My brother who is a doctor himself went to the same pharmacy and got the right tablets later on. Next day my mom goes to the same pharmacy to get a few more tablets by showing the proscription and the worker again gives her some other tablet with a different name telling that it is the same tablet and the names are not even near to similar. They couldn't respond when we asked them why they gave us the wrong tablet, that too more than once. We usually trust the brand apollo and tend to buy our meds from there most of the time but seems like a few workers there are not qualified enough to give the right meds. I request this prestigious pharam company to please take action against these workers because consumption of those wrong tablets would have been fatal.
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Sep 5, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2017
Apollo Pharmacy Customer Care's response
Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
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