[Resolved]  Apollo Pharmacy — item not delivered - order no[protected]; store not giving support

Address:

Lake Town, Kolkata, 700054

Item booked on 8-feb-20, vide order no[protected]. On 10-feb, one person from the store mentioned that the item cannot be delivered as there is price mismatch.
I mentioned to them to take up with the office as i have purchased from apollo based on the price quoted online and payment also also.
However they are still to come back - neither they have delivered my item, nor the store manager is calling back to resolve the problem, not they are refunding the money.
I am very much disturbed.