[Resolved]  Apollo Pharmacy — lady' attitude at store at guddadahalli main road hebbal apollo store

Address:560032

Visited your appolo pharmacy for purchase of medicines we are frequent buyers, the lady during the billing the i gave my mobile number & informed there are points available please deduct the same she said there are no points available, i told her i have been receiving messages on the same please check the lady started screaming at the pitch of her voice & screaming, then she said 120 points are available & i have to pay 500 rs i had a gift card which had a balance of rs.166 told her swipe 166 from this card & balance from the other card, she swiped with one card the entire money & asked me to give the otp unfortunately my mobile was switched off i luckiliy had charger said please help me to plug in i will give you the otp, she again started screaming then my brother said please take back your medicine please pay back my money swiped she took back all the medicines & said you will receive refund tomorrow.

Please take necessary action on the lady she has really humiliated by giving mental torture in front of other customer i just want to understand if she is really qualified for the job or not
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Sep 6, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Aug 05, 2018
Updated by gracerajini
To add on I have not been given the purchase bill even after paying the required money through cash
Aug 05, 2018
Updated by gracerajini
Really very worst experience this is not the first time this has been happening multiple times & still there is no action on this .

APOLLO IS NOT WORRIED ABOUT CUSTOMERS
Verified Support
Aug 06, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-06 in your mail to enable us to address your concern on priority.
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