[Resolved]  Apollo Pharmacy — lesser quantity in apollo shaving cream

Address:Udaipur, Rajasthan, 313001

Purchase date 1 feb 2018, incident date 7th feb 2018

Bill no 1151bbcg0000138

It is totally disappointing incident

We went for return of the shaving cream, reason given that outer packet is slidely folded, it occur little as packet kept in bag to bring for return,
Even in replacement i was purchasing the closeup that packet was also folded

Second point was completely lie and insulting and non justifying

They sayit is used one and sseems quantity is less.. I say lets weight the product now it is good to know for us too whether you sell less quantity product.. We even did not open packet.. On we request to weight it they refuse to do it and multiple time insist that it is used one seem less quantity

Now big thing they did not verify the weight and blame us..
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Mar 12, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.org mentioning reference number AP0218-28 in your mail to enable us to address your concern on priority.
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