[Resolved]  Apollo Pharmacy — lying pharmacists

Address: Pune, Maharashtra, 411014

The pharmacist, prakash bhavan stationed at the viman nagar branch at datta mandir chowk, lied to me to tell me that a particular prescription only medicine was out of stock. Only when i inquired further and checked online did i find out that it was actually in stock but the pharmacist was lying due to a lack of prescription (Which he did not check or was aware of) at that moment.

I asked him to reconfirm and that's when he confirmed that the medicine is actually in stock but only because i did not have a prescription he didn't inform me. A reason i understand completely.

I have no qualms about not being issued a medicine due to a lack of prescription. My contention is the truth should be told. If a perscription is required, the perscription should be asked for and not be told that it is out of stock.
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Mar 6, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2018
Apollo Pharmacy Customer Care's response
Dear Customer, Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, request you to please mail us your contact details at [protected]@apollopharmacy.org mentioning reference number AP0218-10 in your mail to enable us to address your concern on priority.
 
1 Comment

Comments

Today i am visiting apollo pharmacy near mulund station ns road. the shopkeeper behavior is very bad and when i am ask for bill the shopkeeper
weirdly say you want bill .this is not accept from appollo.and i think the person manage the shop they not qualify to sale medicine
Apollo Pharmacy Customer Care's response, Feb 7, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0218-23 in your mail to enable us to address your concern on priority.

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