[Resolved]  Apollo Pharmacy — Mask without knot elastic

Address:

No 1, 5th cross Nanbargal Nagar Oulgarat Puducherry 605010

Dear Sir,
I have purchased surgical mask box at Rs 500 from Apollo Pharmacy 14th July 2022 in Moolakulam branch at 7.40 pm. To my surprise, i found all the mask without elastic knot. I approached the shop about the default. But to my surprise the lady in the shop argued that the masks in the box is not theirs and she not accepted eventhough i produced my bill.
I got terrible experience in Apollo pharmacy. She cannot accept the mistake. After much arguement, i wrote the complaint letter and gave to her and got my new product. Whether customer know what type of plastic cover is used to cover masks. Moreover box is not sealed.
Inspite she argued that i changed the contents in the box. It is totally ridiculous. So place my complaint to take necessary actions against the staff for her misbehaviour.
Thank you
Sincerely
Dr.P.Marie Arockianathan