[Resolved]  Apollo Pharmacy — medical representative salma

Address:

Bangalore, Karnataka, 560005

Hi team,

I have a complaint against a medical representative named salma, she works in apollo pharmacy richards town viviani road branch.
I had placed a request for medical bills for which i have already purchased medicines and products. I have misplaced the bills and so i had called apollo yester and requested for bills and i was told that i will get it today 4pm. When i called the branch today salma did not assist me properly and clearly rejected to give so.
Just now five minutes back i had been to the branch and asked her again, she asked to wait for supervisor. While i was talking to supervisor she interrupted in between and rudely started telling we cannot give all that, is this her behavior to talk to a customer?

I am asking the bill for the medicines which we purchased and not asking any illegal bills.
For every bill they give there is no stamp or signature and such bills are not accepted at companies for tax declarations.

I did not expect this kind of rude behavior from apollo agent.

Instead of apologising salma is continuously arguing in front of other customers.

We are regular customers of apollo and purchase medicines and products for more than 3000 frequently every and alternate months and we get this customer service from apollo??

Did not expect this.

While leaving from there i just told her not to repeat this attitude to other customers.

I hope you will look into this matter and take appropriate action.

After facing this attitude from salma i would never ever purchase anything from apollo again. Very disappointing

Thanks,
Mehreen