Apollo Pharmacy — Medicine not delivered on time causing child patient serious problems

Address:

Supertech Ecociti Sector 137 Noida 201305

I am extremely disappointed with the level of service provided by your pharmacy, especially in terms of delivery. I placed an order for essential medicine for my child, with a promised delivery time of 12 pm. To my dismay, the delivery time was then extended to 2 pm, and now it's pushed further to 4 pm.

This kind of inconsistency and lack of commitment is unacceptable, particularly when it involves the health and well-being of a child. The urgency of medical situations should be understood and respected by your delivery department. It's disheartening to see such a disregard for the importance of timely medication delivery, especially when the initial commitment was at noon.

I urge you to take immediate action to rectify this situation and ensure that such delays do not occur in the future. Patients and their families rely on the timely delivery of medications, and any deviation from the promised schedule can have serious consequences.

I hope you will treat this matter with the urgency it deserves and take steps to improve your delivery department's efficiency. Your customers should not have to suffer due to the negligence and inconsistency of your service.