[Resolved] Apollo Pharmacy — misbehave humiliating behaviour with female

Mamta Kajania

from Mumbai, Maharashtra

Address:

Vasundhara enclave Vardhman plaza, New Delhi, Delhi, 110096

Your service team behaviour is very pathetic. I buy some medicine and apollo staff even did not check the dr prescription date and in front of all the people in store he started saying that he will not give me medicine without checking the prescription. Dr. Has mentioned the date for medicine for one month and he didn't check the prescription date and infront of every body he started souting that he require new prescription from doctor. He was aware of this that i buy weekly medicine from him and my date of prescription was 6th april, 2019. I asked for a medicine and he denied. Since iam a regular customer of apollo i felt humiliated as my medicine was finished and there was still one week for my next visit to doctor.

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Jun 3, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0519-02 in your mail to enable us to address your concern on priority.