[Resolved]  Apollo Pharmacy — misbehavior and denial to provide bill at one of the franchise at raipur.

Address:Raipur, Chhattisgarh, 492006

Bill# : 13061crg0035251
Date: 09/04/2018
Customer name: ajay shrivastava ([protected])
Two of the employees at your franchise at shankar nagar, raipur (C. G) misbehaved and were not providing the 5% discount that is availed for apollo card holders based on previous bills.
They were ill mannered and were persuading the receiver that we should let go of the discount and they were not giving the bill.
One was a woman (Name not known) accompanied by one kamlesh paikra.
The women was boasting about her personal wealth said "i don't receive the money, i have plenty, company receives it therefore for the benefit of the company i will not give the discount."
If such is the case then company should take care that the offers and facilities they provide reach the customers and the customers are not interested in what your employees have or don't have, train them how to maintain customer relations.
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May 11, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
Apollo Pharmacy Customer Care's response
We have made a note of the details. Our official will get in touch with you.
Complaint comments 

Comments

I want to complaint on workers in saroor nagar Apollo medical shop.when I went to shop they told me immediately there are no medicines available .I don't know why they are said every time.please take appropriate action on them otherwise we will suffer.
Apollo Pharmacy Customer Care's response, Apr 12, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0418-28 in your mail to enable us to address your concern on priority.
One year back I purchased one Apollo blood glucose monitoring system
but when ever I asked about stripes of that system not available on apolo medicals as well as other medical stores. So please supply that stripes in apollo stores near me or online, my number is [protected]
Apollo Pharmacy Customer Care's response, Apr 12, 2018
Verified Support
We have made a note of the details. Our official will get in touch with you.

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