[Resolved] Apollo Pharmacy — my account blocked

Shashank Shekhar Sharma

Address:

Jaipur, Rajasthan, 302020

My name is shashank, and i purchase medicines from apollo pharmacy located in patrakar colony, jaipur... I have been buying modalert 200mg from an year now.. And i buy a little extra for my friends at work.. You have blocked my account from yesterday.. If it is about prescription than its not acceptable.. As why i was getting the medicine from an year now, without any issue.. And there are so many medicines you have been selling that are not to be sold without prescription... Than why my account has been blocked... I demand an immediate response or i am going to complain to someone who will listen if you guys wont... And dont try to manipulate the response with classification of drugs and rules.. I know a lot about them medicines and i know how much rules are being followed... It's not an issue for me i can get my medicine from another medicine counter as it is not a diificult medicine to get... But i am humiliated as a customer who has been continuously buying medicine frome your store.. And now i am suddenly blocked like i am nothing without getting any information... Its customer violation...[protected]

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Aug 2, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0719-06 in your mail to enable us to address your concern on priority.