[Resolved]  Apollo Pharmacy — My old father tried to place an online order thru Apollo customer care no [protected]

Address:Entire India

Today morning my 65yr old father tried to place order via Apollo Pharmacy a customer care no. [protected] and a person picked up the call at other end and informed my father that he would get a call from another number for help with placing the order.
The person who spoke was an official from Apollo Pharmacy as the call was made to their own customer care no.
Then a call came in another 5 min from a different number and the person who spoke informed that he is from Apollo pharmacy and is here to help with the order. He helped my father with various steps like asking him to download an app by visiting a link via the sms he had sent.
On visiting the link, he asked my father to feed in the details of his bank account number for the offer and asked him to enter his PIN for payment for the medicine to be done.
On entering it, he asked for another bank account number if any to be entered and stored for future purpose at which point my father had doubts and cut the call.
Within next 5 min, two transactions of Rs.5000 each were done by someone and there was one more transaction of Rs.3000. All were withdrawals.
Someone from Apollo Pharmacy customer care no. is running a scam call market and routing all calls to the person who then cheats old and vulnerable people to steal money.
We are lodging a cyber crime report at this point and will make sure that the culprit is caught by anyway possible.
Hope Apollo Pharmacy takes not of such terrible acts and starts remedy by helping us out.
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Jan 3, 2022
Complaint marked as Resolved 
Resolved by call
Apollo Pharmacy customer support has been notified about the posted complaint.
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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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