[Resolved]  Apollo Pharmacy — nebulization machine not working repair regarding.

Address:560100

Dear sir,
As discussed with your customer care this is bring to your notice that i have purchased nebulization machine at your apollo pharmacy address: no. 114, yelladri ground floor, devarachikkanahalli main rd, royal shelters, stage 4, bommanahalli, bengaluru, karnataka 560068. Pone no: [protected].
Hereby the nebulization machine was not working and warranty also there, i have asked apollo pharmacy at anantha nagar branch (Which is nearby my present staying home) those people suggested that you have to go to bammanahalli branch where you have purchased the machine, as per those suggestion i have went to bammanahalli branch i have asked, the bommanahali branch people not responded proper manner and those behavior and attitude was not at tolerable they are using rubbish language.

And i went to anatha nagar branch bangalore people now which is nearby my staying home (Earlier we have stayed at bommanahalli) and i have submitted the nebulization machine with warrant card at anatha nagar bangalore branch people those people have given good response.

And i spoke with mr. Suresh who is area sales manager in bangalore he said that it will take time 03 days will give the new machine as well, his phone no.: [protected].

And i spoke with customer care executive he suggested send a mail to [protected]@apollopharmacy.org.

Why this much of delay happening your side? And plenty of calls and no. Of persons i have called and requested, we are very suffering like this type of services in apollo company and why you people are plying with human beings health’s.
Why didn’t i go for court, newspaper & social media?
You people take an action and resolve the issue as early as possible otherwise i will take action against you and legally will approach. If anything happened to my kid due to this delay i am not at all tolerable.

Thanks & regards,
Bobbapu appalaraju
[protected]
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Oct 22, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2018
Apollo Pharmacy Customer Care's response
The Machine has Repaired now and hand over to Pharmacy and also i informed the Customer will collect to the Machine.
Complaint comments 

Comments

Sir i take my medicine at applo hospital prescript at ortho padic doctor form 1 year .but all medicine are expairy at sep 2018. Pl inform retarn my medicine
Apollo Pharmacy Customer Care's response, Sep 20, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0918-63 in your mail to enable us to address your concern on priority.
Hello,

I have bought a pigeon breast pump from Apollo pharmacy at sector 76 noida. But my doctor said no need of that pump so I requested them to take it back and I would buy some other products but sales person behaved rudely and did not take it back. Also they said they will deduct some money from that returns.
Regards
Apollo Pharmacy Customer Care's response, Sep 25, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0918-68 in your mail to enable us to address your concern on priority.
Hi Team,

I have Purchased Apollo Nebulizer in Bangalore but it is not working which is in under warantee

Please help this service to resolve
+91-[protected]

Regards,
Kuladeep
I want nebulizer mouth piece spare

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