[Resolved]  Apollo Pharmacy — need refund

Address:Ghaziabad, Uttar Pradesh, 201014

I have purchased medicines of 75 rupee and my money got deducted twice from my paytm account
because the guy said we dint get the payment asked otp twice .i gave them both the transaction id's.now when i asked for refund they said you will get your money back after 7 days, and when i asked again they asked me to come after 3 days and 4 day and 7 days and i have asked them for about 20 times its been 2 months now i did not got my money
this weekend when i went to the shop again and i said i will complain for this
the guy said you can do the complain and again asked for 7 days.
and I am going to complain to consumer helpline if i am not getting my money after 2 days
i waited this long just because i trust in apollo pharmacy and this kind of behaviour i never expected
hoping for required action from your side

Thanks and Regards,
Ankit Chauhan
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May 17, 2020
Complaint marked as Resolved 
it took 1 year to return 75 rs what a quick help for your valuable customers please treat your customer better
Apollo Pharmacy customer support has been notified about the posted complaint.
Oct 23, 2018
Updated by Ankit3793
the above mail i wrote a week ago to apollo pharmacy website
but i got no reply
Oct 24, 2018
Updated by Ankit3793
I asked this guy that I will do the complaint about this then He said you can do it .if they are thinking that I will leave my 75.4 rs
No I won't I am working hard to earn that money

Verified Support
Oct 27, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1018-67 in your mail to enable us to address your concern on priority.
Oct 27, 2018
Updated by Ankit3793
I have sent the address and phone number
Please check

Regards,
Ankit
Oct 29, 2018
Updated by Ankit3793
Any Update on this

2 months and 8 days still waiting

Thanks,
Ankit
Oct 31, 2018
Updated by Ankit3793
2 months and 10 days no reply yet
Nov 05, 2018
Updated by Ankit3793
2 months and 15 days still no body cares
Nov 15, 2018
Updated by Ankit3793
No body cares i guess
it's been around 3 months i didn't get a single call from apollo
Dec 25, 2018
Updated by Ankit3793
4 months :)
i think i have to stop posting updates here because this portal is made just for fun
no body will ever call you or try to listen to your request
Dec 25, 2018
Updated by Ankit3793
how it got marked Resolved?
Complaint comments 

Comments

got my money back today after 1 year

very quick apollo service :D

what a joke

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