Apollo Pharmacy Complaints & Reviews

I have purchased 2 tab. Of nexpro 20 mg /torrent pharma to my surprise they have not given the same medicine when i called this apollo pharmacy located at west marredpally in chiranjeevi apartments, secunderabad she says i am mad she game same medicine i requested them to provide nexpro 20 mg and take back wrong medicine they have given. They r not ready to do it asked me if i want i shld come and take it is this pioneer health care like apollo have under qualified people working and not aware what medicine they give and insult customer
I need immediate action to be taken and it's resolved i may reach out to drug controller and drug inspector for my complaint reached to them
Venkat kumar yadav
[protected]
West marredpally
Secunderabad 500026
Thank u

Went for sugar testing at the apollo pharmacy in sector-4, vaishali. It was 7.10 am. The sales boy, jitesh was upset that we were there soon after the shop got opened. He was so rude and told us that why did we come so soon. We told him testing is to be done between 7-12, and we have come at 10 minutes past seven but he was very upset and rude that the other guy is absent and we should not expect them on time. This is india and 7 does not mean 7!!! He could have politely asked us to wait for few days but kept on complaining and cribbing on why were we there soon after 7 am. We came back but this was really disappointing!! We did not get the testa done and i guess no one with a sound mind would have stood there for any longer. We have been a regular customer since its opening and if the employees of apollo are like this then i am sure we go to the other pharmacies and make people aware of the kind of services it provides!!
I hope action will be taken against jitesh.
Pooja joshi
[protected]

Hi,
It was my first time on ur online website and am experiencing a worst service of apollo pharmacy, my order is:[protected], i have paid already and i haven't received any info. When i contacted your customer care agent they said in 24hrs i will receive all details abt delivery and sadly it's been more than 24hrs now when am trying to contact your customer care it's showing wrong number. Kindly work on my query asap update my order details or return my money back.

I purchased a product from apollo pharmacy. When i went home and opened the bottle it was broken and when next day i went to exchange the bottle next day those people in the shop denied to exchange the bottle saying that the bottle is not of there shop.
This is not acceptable. First they are selling there broken product and then they refuse to take it back saying that it's not from there shop.

Dear sir/madam,
I'm dibyendu basu mallick one of your little customer of apollo pharmacy. I'm sorry to say that i'm very disappointed for your customer service of konnagar hooghly apollo pharmacy barnch. All staffs are mind flactuated they don't know what works they do they are puzzle. And mr subhankar ghosh your branch staff is very unprofessional. Very poor service to the customers. And no value for money. So pathetic.
Please training to them and look into the matter.
Regards,
Dibyendu basu mallick
[protected]

Sangareddy apollo pharmacy does not care the phone does not even lift why is home delivery on the phone in apollo pharmacy take serious action take seriously action take seriously action take serious patient sangareddy people are suffering from apollo people so that those were giving the prescriptions to the apollo pharmacy they are not giving response hi they are not giving any response so peoples are getting very problems 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠...⇄ immediately take serious action on them

To,
The authorities of apollo pharmacy,
This is bring to your notice that i recently happen to visit one of the apollo pharmacy branch near ghandi chowk guntakal for medicine which o[censored]rgent need, but the employees in the dispensary are least bothered to respond to customers without knowing their emergency. See if the dispensary is crowded i wouldn’t have brought this issue out but i was the only customer in the dispensary who went to buy medicine one of the employee has given the medicine but the person sitting in the billing counter is not even bothered to swipe my card for about 10 min as he was busy in phone and doing something in the system, this behaviour is disgusting. People rush to medical shop out of emergency so the employees in the dispensary should feel the emergency of the customer and should respond accordingly. Please take necessary action and make sure it will not repeat again.
Thank you.

Dear sir i purchased electro choice 5 nos on 26/7/19 for rs 150. Previously 10% of the purchased amount will add on my card. This time 6 points added on my card. They are not issuing bill for the purchase. It happened nearly 5 to 6 times within this month. K kindly take action against the staff. While enquiring in the apollo pharmacy in - sholavandhan they are saying for electro choice 10 %. But in sanka rankovil they are saying 5%. If it is 5% it should be 7.5 points to added in my card. Kindly check into the particular shop and clear my problem

The apollo pharmacy is in front of jyoti nivas college autonomous.
My sister was getting galvusmet 50mg/500mg all these years as per her doctor's prescription.
Your chemist has supplied 50mg/1000mg and 50mg/850mg tablets in the past few weeks. The patient was sweating profusely, feeling tired and giddy till we saw the blunder created by your chemist on friday 19th july, 2019.
Teach your chemists to keep their head on their shoulder and work with responsibility.
How can you do anything to the damage caused to her health?

I am not getting health credit points since my last 3 bills of 124, 657 and 60. Earlier i used to get it credited in the next day. I made a purchase of 124 on 18th july. But i didnt get the health credits the following day. Earlier it used to come in the next day. Same has happened for the next 2 transactions at apollo pharmacy for which i havent got the health credits till now
Please resolve this issue as soon as possible.

I bring a notice, that the staff working in your reputed pharmacy at gummidipoondi is not good to respond and they are not taking any care on their words while speaking.. I was asking the tablet akt - 4. We are under proper monitoring under the treatment and submitting the monthly basis prescription to your pharmacy.. But even they are accepting that process and speaking so arrogant and disrespectful..

This has happened in gummidipoondi phramacy.. Kindly make a note of it and take the required action.

Order id:[protected]
It's four days gone and my order status shows processing. I also write a mail to customer care but no one heed to response. There is no option to cancel my order. It seems apollopharmacy is cheating to their customer. Worst experience.
Don't know when they deliver my medicine. I doubt they deliver. As this is pre paid order it seems i lost my money.
Advice to you all don't order medicine from apollo.

I have called the appolo pharmacy at jambu savari dinne jp nagar after receiving a sms to contact for home delivery. I ordered
Augmentin duo 625 - 1 strip
Deviry 10 mg - 2 strips
Relent tablet - 1 strip
Buscogast - 1 strip

I was told that the same would be delivered by noon, when i called at noon they said it will be delivered by evening now at 8pm ive called the manager kiran says that the medicines aren't in stock so buy it elsewhere or wait until tomorrow.

Please do they understand that we buy medicines for patients and not for show pieces. And that they are taken by prescribed dosage.

And moreover they aren't having the basic courtesy to inform the customer earlier if stock is not available. This kind of callous attitude is not expected from institutions like appolo whose entire image of health and wellness is badly negated

Sir/mam i akshit bajaj has completed d pharma and was selected as a pharmacist by the recruiters of apollo pharmacy
I have given the interview twice and they said that u should contact them day after tomorrow and now 2 days have passed
Neither they are picking up the phone and neither they are calling by themself
What should i do
This is what apollo pharmacy do with their candidates who have been selected

Dear applo pharmacy,

Myself visited applo pharmacy of dover lane gariahat kolkata 700029 at 9.40 pm on 10th july 2019 and requested for gemcal mom and vitanova d3 and requested for sbi employee discount on the total value, which i am suppossed to get the discount being sbi employee. However staff available at the said shop namely abhijit dey didnot agree to provide as he asked for physical employee id card then after 10 min i have arranged the same as i was not carrying with me but i showed the whats app image, when i arranged the physical id card after 10 mins he asked to visit the employee of sbi physically at the shop.

What type of training and service you are providing for corporate tie ups, its complete harrsasment that employee himself has to visit your outlet to get the corporate tie up discounts.

As per the information available with their brochure.- it is clearly visible that that in stead of what they are promising, they are just doing forgery with customer.in the second page of the brochure, it is written if any apollo pharmacy customer, buys/transact or spend with the apollo pharmacy more than inr 20000/- platinum then the customer can earn one point per 100 rupees spent resulting 2000 point. I normally spend around inr 200000 per month and my higher boundary is more than inr 40000. Considering the advertisement provided by apollo pharmacy in brochure, i should earn at least 2000 point where one point 1 rupees. Since july 2019 i have purchased not less than 250000 and at least the point accumulated would be 25000 and which is very evident from the first clause that this points can be redeemed to buy medicine as per the method detailed in their business approach contained in their one apollo brochure 2nd page. Considering the protocol of your business strategy platinum members of the apollo would be getting the 20 percent discount with different approach. But in practical they are providing the customer 10 percent discount and in the relevant accumulated can bee redeemed against my purchasing medicine in future date. Now

Points 1: providing details in their one apollo are wrong only to perform forgery and cheating the customer.

Points 2. Apollo pharmacy brochure that more than 20000/- spending i would be having 4000 point which i have not been given and instead i have been given 1000 equivalent 1000 apollo one health credits which i can redeem later date for purchasing medicine from you store and as per current industry standard 10 points equivalent to 10 discount inr 20000 spend percent pharmacy. But they have given me 10 percent discount in stead of what they have claimed as cheating with the patient or customer. So massive irregularities are being done with apollo business protocol in whatever business model they work with.

Pints 3: 8 days back i have purchased 2 medicine acimiz plus 10 nos and aciloc rd 10 nosfor me as i m a chronic pancreatitis being treated majorly at apollo gleaneagles hospital, kolkata and thus i am very faithful to the apollo hospital registration number 124019 with apollo gleaneagles.

Points 4 :as you sell the original medicine, people in nervous, purchase the medicine from apollo pharmacy which were later found to be 4 months ago expired. From these it is evident clearly that apollo pushes expired medicine taking cognizance of customers agony, nervous condition and play with peoples life.

Points 5: i being a patient of ch. Pancreatitis and hcv positive patient you can imagine how critical condition i am in after taking two expired medicine for my back pain as per the neuro orthopedics suggested by internationally acclaimed doctor. He has suggested me to go to national human rights authority and claim 20 lakh as if i do not survive due these case for my parents poorly aged condition, can survive.

Points 6: i am claiming inr 20 lakh as compensation for selling poorly expired medicine for which i have been started with the irregularity long time back but i have never claimed compensation. But now observing the entire apollo pharmacy business protocol, i have invented that grossly the apollo pharmacies are playing with emotional intelligence of the patients confidence.

Points 7: if i have not been contacted in my cell number [protected] to discuss with me for a amicable solution and pay me the compensation, i will not stop in the shop level granularity but will draw the attention of the honorable supreme court authority and central government consumer affairs department. I dont want bad for apollo but more i want customers confidence and betterment and safe treatment of them.

Points :8 i am attaching herewith the brochure fraud apollo pharmacy has been practicing their criminal practice.

Points 9: i want compensation of 20 lakh in indian currency along with complete medical evaluation of my family who have been suffering with your wrong, expired medicine.

Points 10: i will wait for the consumer department, government of india and then honorable supreme court 11 from now on wards you have to consider these to be a fight against criminality and playing with the patients life. The other docket number is 1419495. Therefore, i earnestly requesting the supreme authority of consumer affairs to take the due cognizance of the two cases and help me to get the compensation for which i may have to give my life. Justice delayed is almost justice denied. Thus i am knocking the door of authorities to get justice along with my compensation and commitment towards the consumer. I will leave no stone unturned to get justice and compensation for the ill practice in some cases it is because of patients had to die leading to murder case of 40 lakhs in two cases. Please help me to get the justice.

Prayer: wrong information in the brochure promoting market dynamics. Wrong and expired medicine provided to ch. Pancreatitis and hepatitis c ailing patient. Need compensation 20 lakhs per case, two test compensation 4000000 rupees

I am your regular customer of apollo pharmacy- today[protected] at 7.30 p.M. - i purchased medicines vide bill no: 16348c500/1667 - when i asked for a cash bill - it was delayed by the sales man for more than half an hour- when i asked to give the bill - he behave very rudely, rough & tough, un parliamentary words- and he also told that you can make any complaints wherever you want- his behaviour was not warranted- as i asked very politely - he made me unpleasant, mental agony- please take suitable action against him- jegannathan/[protected]

Hallo
Myself debasish roy, residing at birati kolkata from last few days i have been suffering from from fever cough cold sore throat so i visit my family physician on 29 th june 2019 and doctor prescribed me some medicine such as
1) tab ceftas cv 200
2) syp alaspan ag
3) tab p650

I purchased my medicine from apollo birati shop and take it as directed by the physician but till 1st of july i am not recovering i checked my medicine and found that the apollo store provide me wrong medicine. They give me ceftas cl 200 instead of ceftas cv 200 which is completely different medicine for my problem. I my health is more deteriorating for that medicine. I called many times to the help line but no one responded i want result and solution of it please help me this is highly irresponsible work.

HTTPs://w3lessons.info/facebook-style-cover-image-reposition-using-jquery-php/

Hi,

As being a regular medicine purchaser from apollo hospital (Amount around 20 k every month, i would like to register a case against apollo pharmacy ( (Branch code:) located at n. S avenue, serampore, hooghly, west bengal for supplying a long back expired medicine to a critically ill person. On 29th june, having severe pain at the waist and abdomen due to chronic calcific pancreatitis and hepatitis c, i have purchased a medicine called "acimize plus" tablet but later after taking 2 pills due get a recovering from pain, i have found that medicine delivered was expired in the month of april 2019. Knowing the fact i have become severely ill, met with a doctor, the store in charge is so much arrogant, that behaved with me a wrong attitude and left for home at 8 pm on 30/06/2019 without giving severe importance to the case. The store in charge does not know the medicine having in their locker.

As per the government of india pharmacy laws, started from 1986, i will be registering a case against apollo pharmacy in consumer. The complaint details are as follows.

1) complain against apollo pharmacy for storing the expired medicine in their stock and sell those expired medicine.

2) complain against the store in charge, mr, uttam das who is responsible for the complete issue owner.

3) if i do not get any response withing 24 hrs starting from now. I will have to register the case against the pharmacy for playing with the life of patient.

4) if it is not addressed after taking due cognizance, i will be registering a complain against apollo pharmacy for negligence with patient. Other wise you have to pay me 20 lakhs as compensation.

If you rightly understood the situation, you should call me @[protected] immediately. Because for last 40 hours i have been vomiting and having severe loose motion. I have not taken any food, only ors-l.

Now you decide what you want, fighting the case against apollo pharmacy & its store in charge of your shop situated in n. S avenue, serampore, hooghly west bengal amicable solution to stop your procedural and intentional, deliberate wrong supply of expired medicine or pay through compensation of 20 lakhs. I have talked with local police station and they are asking me to lodge the case against the concern so that police can take it forward for stopping the practice. Their supervisor is equally responsible for the instance

Waiting for your reply at my number @[protected] immediately or face the consequence as per the rules and regulation of pharmacy act, central government.

Thanks
Arupratan bagchi

Flat 202 ramgovinda villa,
106 n. S avenue
Serampore, hooghly, west bengal,
Post code : 712201
91-[protected]