[Resolved] Apollo Pharmacy — no refund

Anu_21_N

from Mumbai, Maharashtra

Address:

Malmaddi Station Road, Dharwad, Dharwad, Karnataka, 580001

I purchased medicine: gemitrol pack of 15 capsules from apollo pharmacy but after taking this medicine there was some reaction so i requested to return it next day but they refused to take it and give another medicine instead of returning the cash. I request to give medicine but still they refused. I've checked the return policy of apollo pharmacy and it states that 7 days is allowed. Why the hell this policy is there when they rejected my request? What should i do with those medicine? Cost: rs. 231.00 that's all waste of money for me.
Those # in that pharmacy took the medicine back from me n didn't give the other medicine nor they returned the money.

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May 16, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0419-34 in your mail to enable us to address your concern on priority.