[Resolved]  Apollo Pharmacy — no refund despite repeated reminders

I placed an order id[protected] on 26/03/2020... Since i did not hear from them at all, i kept tracking the order and then finally on contacting their customer service via chat on their website was told that my order was cancelled due to non-availability of the products... No communication from their end regarding the same... They keep telling me that i will receive a message regarding refund of the amount that i paid yet no such luck despite repeated reminders... Most unprofessional service that i have ever encountered... Takes them a second to charge for the order but they don’t seem to want to refund my money!!!
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May 19, 2020
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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