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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
Complaints 2015
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Apollo Pharmacy reviews & complaints page 50

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M
Muthukrishnan Gokarnesan
Apr 21, 2020
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Address: H BLOCK G2 GST ROAD URAPAKKAM, VANDALUR PARK APARTMENTS OPP TO SRI SANKARA VIDYALAYA
Website: apollo pharmacy

Sir
I have received only few items against total item worth rs.225.80 and they have to refund of rs.121 vide their bill no 15870ds[protected] e shop
For rs.104.28 worth items only i have received. They assure refund of
Rs.121 (Difference amount). But till today i have not received the difference
Amount of rs.121. Kindly arrange to solve my problem as early as possible.

I have received bill number15870ds[protected] e shop for rs.104.28 against total order of rs.225.80 difference of rs.121 to be refunded
To my pnb credit card. Kindly do the needful.
With regards
Muthukrishnan gokarnesan
Cell [protected]
May 23, 2020
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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    wilson samuel
    Apr 21, 2020
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    Resolved

    Address: Wilson Samuel... H. No. 3..kaliappa avenue..., N. G. G. O. colony. P. O.

    Please note that we are about 5000 families in and around nggo colony, near thudiyalur, coimbatore but last 15days we are not getting medicines due to unavailability of stock, kindly do the needful urgently. We are suffering.

    Nggo colony. Medical shop, near thudiyalur, coimbatore
    Wilson samuel..[protected]

    No stock at nggo colony branch coimbatore last 15 days
    May 31, 2020
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Verified Support
    Apr 22, 2020
    Apollo Pharmacy Customer Care's response
    Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.
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      vadivelantce
      from Dharmapuri, Tamil Nadu
      Apr 21, 2020
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      Address: Plot No 82, Ground Floor, Indrapriyadharshini Nagar, Perumbakkam, Chennai, Tamil Nadu 600100

      Sir/madam,

      I had ordered medicines in apollo pharmacy app online. I had already paid rs. 548.23 in online through order i\'d[protected] in 6 april 2020.11.04.2020 i had received my order in the name of cash on delivery for rs.648. So i paid extra 548.23 in online. Therefore kindly refund my rs.548.23 amount as soon as possible. Also computer generated bill is different from original cash on delivery bill.

      With regards,

      P. Vadivelan.
      +4 photos
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        V
        Venayaks208
        Apr 20, 2020
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        Resolved

        very rude and egoistic employee

        I live in court more, asansol, wb area.
        Today i went to purchase 1 medicine, the person over there name "j n bannerjee" (Not sure obout the name)
        Showed extremely rude behavior.
        He didnt evem seen the wrapper of medicine and reply that "we dont have this medicine" i asked him "ok tell me the name of medicine so that i can search it for in any other medicine shop" he replied "i dnt know the name" my issue is, when he dont...
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        S
        Solai Konda Peru Murugan
        Apr 19, 2020
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        Address: Sri Raghavendra Chemicals, 129B, Bharathiyar Road, Jaihindpuram, Madurai -625011

        Dear sir
        Regularly I purchased all medicine at Madurai -625011 Glucomet GP 1mg. But the Apollo pharmacy salesman supplied Glucomet 1gram. This shows your service is very serious to the patient health. Immediately need your attention regarding this matter. I complained customer care. They give one mail address. But the mail is invalid iD.
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          nmaindan
          from Bengaluru, Karnataka
          Apr 19, 2020
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          improper storage conditions

          Address: Rajarajeshwarinagar, Bamgalore

          Had been to outlet to purchase orofer xt and gemlac xt tablets. After purchase came home and opened the box, where i found some insects inside the box. Returned back and asked for a refund which was done. But asked for the reason why there was insects and the behaviour of the store incharge was arrogant and didn't provide proper info. Lodged complaint with rajarajeshwarinagar police station, when on enquiry by inspector, store incharge said...
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          A
          Ankur Gupta5786
          from Delhi, Delhi
          Apr 19, 2020
          Resolved
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          Resolved

          fraud related to billing

          Address: Florida ,Sector 82 , Faridabad , Haryana

          Actually, this pharmacy owner kept its billing counter very far from the door and didn't allow anyone to come inside the store. If someone buy any medicine, it has to inform from the door only. But if you want to pay through credit card, this people ask your card and pin, to swipe it at the counter. But as ler rbi guidelines, you are not supposed to disclose your pin to any one. If i submit my credit card and pin to them, they can easily...
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          Nelsy
          Apr 18, 2020
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          principles of management

          Address: Anjugramam ,kanyakumari District

          I have informed to give some tablets according to prescribtion, thry said we will make a call after checking . But they failed and we were waiting for this tablet and its for patient .Even now they doesn't accept their mistake ....
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          Prateek171288
          Apr 18, 2020
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          Resolved

          Address: d 1 256 ss 2, lda colony parag road, lucknow
          Website: Apollo Pharmacy

          I have ordered baby diapers order no.[protected] on date 28.03.2020 from ask apollo app of apollo pharmacy, but my order is cancelled by apollo pharmacy without any information/message/mail. Now almost 20 days are over i have not received refund in my account of cancelled order, inspite of repeated call and reminders. Every time i call they have only excuses and ask me to wait for 2-3 days.
          Apr 20, 2020
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Apr 22, 2020
          Apollo Pharmacy Customer Care's response
          Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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            K
            Kushal449
            Apr 17, 2020
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            Address: Hyderabad

            I have visited Apollo pharmacy tarnaka branch, where seller dint provide me discount for 100 rupees and instead asked me to make bill 200 to get discount..please take action.
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              S
              Syed Dhasthageer Hussain
              Apr 17, 2020
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              Resolved

              Am syed m. A. B. L from tiruvannamalai...
              I just told metro 1 strip and neurobain 1 strip...
              But your representative egambaram in appollo pharmacy near kamaraj statue new pharmacy given me met-neurobain...
              I didnt check after i came home i check and again i went to pharmacy to change but he is speaking very rude and he didnt change the tablet...
              Am having tablet and strip...

              Kindly take a action

              Very worst pharmacy staff
              +1 photos
              May 28, 2020
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Apr 22, 2020
              Apollo Pharmacy Customer Care's response
              Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                S
                sumeet.bhola
                Apr 16, 2020
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                Resolved

                no refund despite repeated reminders

                I placed an order id[protected] on 26/03/2020... Since i did not hear from them at all, i kept tracking the order and then finally on contacting their customer service via chat on their website was told that my order was cancelled due to non-availability of the products... No communication from their end regarding the same... They keep telling me that i will receive a message regarding refund of the amount that i paid yet no such luck despite...
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                B
                B S Rao
                Apr 15, 2020
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                payment failed

                Address: Hyderabad

                Payment failed twice against order with my credit card. Please refund the amount. My mobile number [protected] and name B S Rao...
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                K
                Karan R
                Apr 15, 2020
                Resolved
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                Resolved

                pending refund from apollo pharmacy store

                I made a transaction to a apollo pharmacy store using phone pe. They refunded due to some issue with billing. But the refund is not yet reflected into my bank account. I made psyment through card payment in phone pe. Its been 15 days still no response from complsin in apollo customer care. I will mail you the transaction id if this complsint gonna be processed....
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                N
                Navensel
                Apr 14, 2020
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                Resolved

                Address: 23/11,DIWANBAZAAR STREET, Kalavai road, Arcot.

                I am very frustrated to write this. My mother is getting treatment in cmc at vellore as she is having auto immune disease (Sle). As prescribed by doctors in cmc, my mother is taking hcqs 200 mg tablets on daily basis. We usually get this tablet (Hcqs) in apollo pharmacy in out home town arcot. As we all know that hcqs is currently considering as a medicine against corona, this tablet is not out of stock here. We had requested apollo pharmacy at arcot last week to buy this tablet. They are very harsh to the us and no respect while replying. They bare saying that none of the apollo pharmacy have this tablet at the moment. I need my mom to stay healthy. We know that hcqs is very sensitive medicine. Doctors told she should not stop this medicine.

                At this moment i need my mom to stay longer. I dont want to complaint about pharmacists in arcot apollo. All i need is this tablet hcqs.

                Please do the needful. Please save the life of my mom.
                May 20, 2020
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Apr 14, 2020
                Updated by Navensel
                Address of Apollo pharmacy -

                Apollo Pharmacy near Shandi Bazaar Street, Anna Salai, Arcot
                Verified Support
                Apr 17, 2020
                Apollo Pharmacy Customer Care's response
                Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                  M
                  Muthukrishnan Gokarnesan
                  Apr 14, 2020
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                  Resolved

                  Address: Urappakkam

                  Sugar free gold 100 pellets price ₹61.80 qty: 1 subtotal ₹61.80
                  Neurobion forte tablet price ₹10.50 qty: 3 subtotal ₹31.50
                  Horlicks biscuits 100g price ₹9.50 qty: 1 subtotal ₹9.50
                  Britannia nutrichoice 75g price ₹19.00 qty: 1 subtotal ₹19.00
                  Britannia 50-50 maska chaska biscuits price ₹9.50 qty: 2 subtotal ₹19.00
                  Britania goodday pista badam 100g price ₹19.00 qty: 1 subtotal ₹19.00
                  Britannia milk bikis 75g price ₹9.50 qty: 1 subtotal ₹9.50
                  Apollo pharmacy eclairs chocolates 1's price ₹0.90 qty: 10 subtotal ₹9.00
                  Horlicks biscuits 150g price ₹19.00 qty: 1 subtotal ₹19.00
                  Diasafe biscuits price ₹28.50 qty: 1 subtotal ₹28.50

                  Not received till toady seeking refund amount immediatly
                  May 23, 2020
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Apr 14, 2020
                  Updated by Muthukrishnan Gokarnesan
                  not received order item seeking refund
                  Verified Support
                  Apr 17, 2020
                  Apollo Pharmacy Customer Care's response
                  Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                    M
                    Mohan priyanka
                    Apr 12, 2020
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                    credit points not added to my account

                    Address: Mylapore

                    I purchase medicines from your store at mylapore, dehrmmm on march 31st value rs.1659.64 via bill no.
                    15466w50000720 the credit points are not still transferred to my card.
                    I requested the shop keeper he is telling that you have contact apollo
                    I am regular customer of your organization. Please check and revert back with the updates....
                    +1 photos
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                    N
                    Nemalidinne Rajasekhara Reddy
                    Apr 12, 2020
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                    Resolved

                    I purchased medicines on april 12, 2020 at apollo pharmacy, sector 3, niladrivihar, plot no 646.

                    I asked for the bill.. One person told me to collect later, then i demanded at that point of time only..

                    Then another persong gave me the bill and that is duplicate invoice which different from previous bill formate..

                    Is that bill is valid to claim in office? They are giving duplicate bills.
                    May 18, 2020
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 16, 2020
                    Apollo Pharmacy Customer Care's response
                    Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                      L
                      Lakshmi Suha Sowdhamini
                      Apr 11, 2020
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                      Resolved

                      online order cancelled but amount deducted

                      Address: Apollo pharmacy 15180 ashok nagar kakinada11

                      We have ordered pampers and dexolac on 29.03.2020 via order no[protected] worth rs. 3599/-. I have received a message from apollo your order [protected] has been verified and processed through apollo pharmacy 15180 ashok nagar kakinada11 store. But suddenly order has been cancelled with out our knowledge. We have called store but number is not working. We have raised complaint through mail 2 times but didn't get reply till now. Amount...
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                      rizwan997
                      Apr 10, 2020
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                      misguidance.

                      Hi want to make a formal complaint about the attitude and misguiding approach of pharmacist girl of apollo pharmacy manavalan nagar branch tiruvallur tamilnadu.

                      Tried your roll free number - no reply
                      Facebook - no provision
                      Your website- - Down
                      Letting you know as last resort b4 approaching govt authorities. TIA...
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