Apollo Pharmacy Complaints & Reviews

Everyday the burn twice and it pollutes the air .. it's very difficult to breath .. it burns for hours daily .. please help to resolve this problem .. we have so many kids and seniors citizens in our apartment .

Address - Maseed Banda circle near appollo pharmacy Kondapur 500084

Hi,

I have purchased Diziron tablets at your Kota branch Vizianagaram.
Though I need 3 tablets the sales person made me buy an entire sheet which is not required for me saying they won't give in cuts.

You can verify the purchase with the number [protected]

Do the needful and help avoid wastage of money and medicine.

Thanks,
Surya

My father has been purchasing a lot of medicines thru Apollo pharmacy.

When I login to download the bills/ annual statement of purchase, It's totally blank.

If I raise a query thru email. Junk response to wait. No prompt workaround to track.

Need my Annual statements for Tax purposes.

I regularly used this medicine. Previous I also ordered this medicine from appollo, but this time I found fake medicine. Received medicine not properly mixed with water and smell like biscuits powder and after consume mouth full of sand dust.

I ordered medicines online on 22nd nov 2021. The order was split into
two (No.[protected] and[protected]. Order No.[protected] of one medicine was supplied the next day i.e, 23rd. But to my surprise the order No.[protected] consisting of 2 medicines is delayed and it has not been delivered till the date of writing this mail.

I have taken a Circle membership paying Rs.299/= but what is the use, if my medicines (Mainly diabetic) is not supplied. Even for the same medicines (Xilia MP-2) one strip was charged Rs.136.30 and the other Rs.164.60. Why this difference I am unable to understand.

My order number is[protected], ticket number of issue is 131679. Order date: 19 Nov' 21...
One of the worst app and worst service provider. No customer care at all. They deliver wrong medicines and don't bother to revert on the issues raised through app or their whatsapp, or even through their email id. The standard reply is that we have asked shop to revert. On chasing, they just closed the ticket with their own will. Not sure how stupid a customer care team can be. This app should be removed from Google store. Rubbish services.

Hi... I had order one medicine for new born to Apollo medical supply website on 26-Nov-2021 morning and they committed that it will be deliver on same day. It was pre-paid order. But till the time writing this (29-Nov-2021 evening), things are not delivered. Tickets already raised but no action from them and I don't see any positive progress. Looks like Apollo is cheating people and ignoring some orders. Please have a look so that people like me does not suffer.

I bought tusq d lozenges from the Apollo pharmacy store and in bill it cost me 49.5₹ for 6 tablets but when i see the packet it's mrp was 45 for all the 6 tablets. Why they are charging more than mrp.

Today I purchased medicines from your Saidabad outlet. Bill No15480BF0002079 and 15480WS0005998.

20% discount which was offered earlier was not given this time.

Would like to whether such discount was discontinued?

Hi sir, the stff-supervisor named RAJESH of the branch NUZVIDU(2nd branch) belongs to krishna district, Andhra pradesh, india----He is mis-behaving, abusing, using informal language and lacked speaking skills, ethical skills over his junor assistants and abusing them to leave if not want to work and showing loyal to other senoir assistants...It makes the junior one very shy infront of customers, mis-using the power while appointing duty among juniors, , , , So, plz take necessary actions against him and resolve the issue AS EARLY AS POSSIBLE.It makes new junoiors to lost thier food feeding employment of family.
His conduct was not matched with any CONSTITUTIONAL COMPANY LAW and LABOUR LAW and EMPLOYEE Act's.

Dear sir,
My self dipenparmar from Ahmedabad Gujarat i am appointed as a pharmacy assistant at the Apollo pharmacy and i respect my job very well but our branch excucative mr Ajay Banker is give us mentally torches and tell don't Leave the job after end of our duty time.
So i humbly request you sir if mr Ajay Banker is doing same for the employee i am sure all the employee under the mr Ajay Banker all are resign there job

I have ordered some medicines through online on 13th November showing delivery by 17th November later observed in order status as delivery by 19th November, received message on 18 th medicines will be delivered today will be called by delivery executive (no contact no. Of delivery person available) but in afternoon received auto call to inform delivery attempted when the concerned delivery person neither contacted me over phone nor was present at my address to deliver medicines. Now When called customer care, executive did not listen to any of my concern but simply read out the status appearing on their screen instead of resolving the problem. Worst service will never gonna order anything in future from apollo pharmacy.

Placed medicine order on 25 oct and did not delivered on time(Sep 30).. and then cancelled the order on NOV 6, no refund status till its been almost 10 days, ,

Dttdddddfgggg

Dear Sir/Madam
I had purchased a Blood glucose on monitor (HSN Code 90189019, Bill No. 12229CC0001438, Branch - Rameswari Road, Address - Ground Floor, Plot No 11, Rameswari Road, Nagpur, Maharashtra) on 12th November 2021. So at the time of purchasing, I asked seller to update the time & date of this monitor & after that they told me there is no option for time & date. Then I told him, on the brochure it has been mentioned regarding data with date & time. When I show him, after that he is telling no customers are asking for time & date update, so why you are asking for the same. On the other hand we have not got training regarding the same. After that I asked him for product warranty for 1 year, then the reply was very casual & according to him there is no warranty, if I will give for repair on warranty, then it will take minimum 1 year. So there is no warranty of this monitor, but on the other hand regarding 1 year warranty, it has been mentioned on monitor box.So kindly look into this & do the needful at earliest.

Warm Regards

Pitabas Mohanty
Mob.No [protected]

Working Staff not responding properly to the Customer in Apollo pharmacy Thiruvallur AppaSami salai Branch.Behaviour also rough speech to the customer.

Worst service. I had ordered 2strips and paid while placing the order. But after placing order, another 2 strips were added and asked me to pay for the others which I didn't add. I tried cancelling but it asked me to reject delivery. Delivery person rejected to cancel it and I had to pay the rest and take the medicine. I contacted Apollo customer care regarding this, mail was sent for refund of the amount I paid while placing order 4 days ago and yet to be credited and not the amount I paid during delivery. I have being contacting them everyday about this and I get the same mail with the half refund everytime I contact them. They rudely hung up on me with standard ' apologize for inconvenience caused' message. Please resolve this ASAP. Order number[protected]. Zonal pharmacy ticket 100446. PFA'ed mail and bill for reference. Hope this issue gets resolved sooner

I tried ordering from apollo pharmacy app on 10.11.2021. I supposedly had 76 health credits but was unable to redeem them.

Hi team, enter I have placed an order on 8 Nov 2021 and still I have not received it .However it has been marked as delivered on your mobile app(apollo 24*7). I have raised multiple complaints and send an email also to customer care but I have not received any resolution and also my complaints are getting closed by themselves . Can you please look into the matter

I am a customer of Apollo Pharmacy, doctor prescribed 30 tabs, brought 10 tabs day before yesterday and approached Apollo pharmacy, Kattupakkam today(10/11/201/21) morning 10:30 AM for the remaining 20 tabs. Apollo Pharmacy staff was not bothered to check the availability, he says not available straight away and he was very rude and ruthless on behaviour. I asked for the manager contact, He says what maximum Apollo Pharmacy can do, they will remove from job, I can find another...this attitude shows he is on fault, not bothered, arrogance etc... I even registered my complaint with the Manager...such a customer care will definitely affect any organisation... with this experience I am not comfortable...