Apollo Pharmacy Complaints & Reviews

We have ordered pampers and dexolac on 29.03.2020 via order no[protected] worth rs. 3599/-. I have received a message from apollo your order [protected] has been verified and processed through apollo pharmacy 15180 ashok nagar kakinada11 store. But suddenly order has been cancelled with out our knowledge. We have called store but number is not working. We have raised complaint through mail 2 times but didn't get reply till now. Amount...

Hi want to make a formal complaint about the attitude and misguiding approach of pharmacist girl of apollo pharmacy manavalan nagar branch tiruvallur tamilnadu.

Tried your roll free number - no reply
Facebook - no provision
Your website- - Down
Letting you know as last resort b4 approaching govt authorities. TIA...

Respected sir/ madam,

Order:[protected] was cancelled on 26th march 2020, i did not get refund for the same till today.

Actually, i did not cancel the order and it was cancelled by your stores people due to some internal price issue with your apollo pharmacy.

The price for the product rs. 749/- when i was order through online, later on they come up and told me that the price got increased to rs.1049/-...

Hi,

I ordered some medicine on ask apollo app. Order no.[protected], order date - 30 march 2020. I paid online rs. 765. After 2 days i found my order cancelled by apollo. I called and sent email so many time to customer care but customer care is not receiving my call. I want to know why my order cancelled and when i can get refund. Please urgently send back online paid amount rs. 765

Please find attached...

Today apollo pharmacy staff, came from sector 100 by the name of pradeep kumar singh to deliver the medicines at my residence and as requested earlier on the phone he didn't carry the machine with him.
When i asked for the credit card machine, he told me that he forgot to carry one and that he wouldn't give me the medicines.
Already the medicines were delivered late on top of it he spoke rudely. When i said that he can collect...

I had so pleasure for taking medicines from apolo as it is a reputed in reputed pharmacy...
I have been ordering medicines for my father for the last 2years

Yesterday i noticed that instead of giving 4 stips, they have given 3 only, but made bill for the whole medicine..

Actually i have to pay 280 rupees only but have paid 422.10 rupees.

This is thing happening second time.
...

Name: falguni sharma
I want to change my registered mobile number on apollo pharmacy purchasing card but i am not able to change the mobile number as during the procedure its asking for an otp which is an impossible task to do as the sim card number no longer belongs to me.

No alternate option is available to change registered mobile number.

Please help me for the same....

I have a complaint against "apollo pharmacy" outlet for harassment and embarrassing me. Fully unprofessional, uneducated and non understandable stuff. They're can't redeem my a simple
₹1000 voucher which i buy from paytm and also can't give me a valid reason. I had call their helpline and share the details what is happening and the customer executive ask me for talk with outlet cashier but cashier and all stuffs deny to talk with...

I sourav mukherjee would like to inform you that at our dankuni i visited two different branch. One is at subhash pally and another is at lichu bagan. I faced two different approach from the employees. The employees of subhas pally was worst but the employees of lichu bagan was very nice. Please kindly look into the matter. I have a apollo card with the name of my wife ashmita mukherjee, mob no - [protected]. Please see that every month i...

Hi,

Iam gokul from chennai. My order id is[protected] and order date : 28 mar, 2020.

I want to cancel my order. Please cancel the order immediately and refund the amount.

I have ordered on 28th march and till now it has not been shipped. Its for a emergency purpose i ordered the tablet. Its for a angioplasty done patient. Iam contacting your representatives for the past 3days in online chat and...

I just placed my order of rs763.95 on your app with netbanking, the payment was successfully done from my account 2 times to your app, but i did not receive any order number or notification. I am sending you a screenshot of my bank transaction details for your reference. Please help me on this. This is the first time i have used your app.
Regards...

We ordered medicines for our baby through apollo 24/7 app on 25 th of march 2020, before placing the order it show the delivery time is one day (26th of march ) still now we haven’t received any update about the order even we called to customer care there is no response and tried in all the ways i wrote emails and visited the store near my place but no use.
below I’m attaching the order details as well as the payment plz look in...

I had placed an order ([protected]) 3 days back. The store guy called and asked to cancel the order due to unavailability of stocks. I called to customer care day before yesterday to cancel. She told me within 48hrs you will receive a call. Day before yesterday again i called and she told the same thing. Today again i called and she said the same excuse. Our concerned team will get back to you within 24-48hrs. It's been 4 days now. But there...

I orderd some medicine and pampers through ask apollo pharmacy mobile app it takes order and i make payment through online payment mode the amount of 6868.00inr but still they respond any mail and not giving anwer on calls if they are not able to give delivery why they not notice on app they take orders normally as normal days.. Please take strick action against this type of irresponsible things happen.. Now this days we are suffering from...

We at j&k bank, next to appolo pharmacy shalimar garden ghaziabad are attending branch regularly and ensure uninterrupted banking & atm services for convenience of general public. We approached your outlet and requested many a times for supply of good masks, sanitizers and dettol which we don't have even for staff. But every time they refused and reported people have taken it. When govt has listed our services as essential, we need these...

Hello sir,
I'm karthi, my native place is theni district, gudalur. Sir today morning i go to apollo medical shop. I asking for 3 layer face mask. That medical shop staff told has one mask is 20 rupees. Already i purchased from theni apollo medical shop one face mask amount 10rupees (3 layer face mask)... It's okay i will pay 1 facemask/20rupees. But i asked the purchasing bill. That apollo medical staff is told has this face mask...

Shame on you ppl that you withdraw offer on those baby products on which you were giving discount 10 days before and now not, despite having purchase rate of those product (Specially baby diapers) at very low price. Now selling on mrp. You ppl taking advantage of this situation. This was not expected from you.
.   replace all...

Dear team,
As a regular, profitable and trusted customer of appollo pharmacy over a decade, it is painful to intimate you in this countrywide crucial situation but as it is somewhat related to the goodwill of your company so i think it should reach upto the highest authority. The staffs of a particular store (Branch) of your renowned chain of medical shops are simply taking wrong advantage of the present situation by deliberately...

I just placed my order of rs 2176.70 on your app with my debit card payment, the payment was successfully done from my account to your app, but i did not receive any order number or notification. I am sending you a screenshot of my bank transaction details for your reference. Please help me on this. This is the first time i have used your app and faced stress due to this corona virus condition.
Regards...

I have purchased Mamypoko Pants of Lsize 80 pants but they earlier told an discount of rupees 400/- rs but later when they remoed a bill they took full MRP of rupees 1249/- so please sought me back my 400/- rs back. And I earlier asked in 'MEDPLUS' they told they will give 400rs discount . Please help in return of my 400 rs....