Apollo Pharmacy Complaints & Reviews

Sir/madam,

I had ordered medicines in apollo pharmacy app online. I had already paid rs. 548.23 in online through order i\'d[protected] in 6 april 2020.11.04.2020 i had received my order in the name of cash on delivery for rs.648. So i paid extra 548.23 in online. Therefore kindly refund my rs.548.23 amount as soon as possible. Also computer generated bill is different from original cash on delivery bill.

With regards,

P. Vadivelan.

I live in court more, asansol, wb area.
Today i went to purchase 1 medicine, the person over there name "j n bannerjee" (Not sure obout the name)
Showed extremely rude behavior.
He didnt evem seen the wrapper of medicine and reply that "we dont have this medicine" i asked him "ok tell me the name of medicine so that i can search it for in any other medicine shop" he replied "i dnt know the name" my issue is, when he dont...

Dear sir
Regularly I purchased all medicine at Madurai -625011 Glucomet GP 1mg. But the Apollo pharmacy salesman supplied Glucomet 1gram. This shows your service is very serious to the patient health. Immediately need your attention regarding this matter. I complained customer care. They give one mail address. But the mail is invalid iD.

Had been to outlet to purchase orofer xt and gemlac xt tablets. After purchase came home and opened the box, where i found some insects inside the box. Returned back and asked for a refund which was done. But asked for the reason why there was insects and the behaviour of the store incharge was arrogant and didn't provide proper info. Lodged complaint with rajarajeshwarinagar police station, when on enquiry by inspector, store incharge said...

Actually, this pharmacy owner kept its billing counter very far from the door and didn't allow anyone to come inside the store. If someone buy any medicine, it has to inform from the door only. But if you want to pay through credit card, this people ask your card and pin, to swipe it at the counter. But as ler rbi guidelines, you are not supposed to disclose your pin to any one. If i submit my credit card and pin to them, they can easily...

I have informed to give some tablets according to prescribtion, thry said we will make a call after checking . But they failed and we were waiting for this tablet and its for patient .Even now they doesn't accept their mistake ....

I have ordered baby diapers order no.[protected] on date 28.03.2020 from ask apollo app of apollo pharmacy, but my order is cancelled by apollo pharmacy without any information/message/mail. Now almost 20 days are over i have not received refund in my account of cancelled order, inspite of repeated call and reminders. Every time i call they have only excuses and ask me to wait for 2-3 days.

I have visited Apollo pharmacy tarnaka branch, where seller dint provide me discount for 100 rupees and instead asked me to make bill 200 to get discount..please take action.

Am syed m. A. B. L from tiruvannamalai...
I just told metro 1 strip and neurobain 1 strip...
But your representative egambaram in appollo pharmacy near kamaraj statue new pharmacy given me met-neurobain...
I didnt check after i came home i check and again i went to pharmacy to change but he is speaking very rude and he didnt change the tablet...
Am having tablet and strip...

Kindly take a action

Very worst pharmacy staff

I placed an order id[protected] on 26/03/2020... Since i did not hear from them at all, i kept tracking the order and then finally on contacting their customer service via chat on their website was told that my order was cancelled due to non-availability of the products... No communication from their end regarding the same... They keep telling me that i will receive a message regarding refund of the amount that i paid yet no such luck despite...

Payment failed twice against order with my credit card. Please refund the amount. My mobile number [protected] and name B S Rao...

I made a transaction to a apollo pharmacy store using phone pe. They refunded due to some issue with billing. But the refund is not yet reflected into my bank account. I made psyment through card payment in phone pe. Its been 15 days still no response from complsin in apollo customer care. I will mail you the transaction id if this complsint gonna be processed....

I am very frustrated to write this. My mother is getting treatment in cmc at vellore as she is having auto immune disease (Sle). As prescribed by doctors in cmc, my mother is taking hcqs 200 mg tablets on daily basis. We usually get this tablet (Hcqs) in apollo pharmacy in out home town arcot. As we all know that hcqs is currently considering as a medicine against corona, this tablet is not out of stock here. We had requested apollo pharmacy at arcot last week to buy this tablet. They are very harsh to the us and no respect while replying. They bare saying that none of the apollo pharmacy have this tablet at the moment. I need my mom to stay healthy. We know that hcqs is very sensitive medicine. Doctors told she should not stop this medicine.

At this moment i need my mom to stay longer. I dont want to complaint about pharmacists in arcot apollo. All i need is this tablet hcqs.

Please do the needful. Please save the life of my mom.

Sugar free gold 100 pellets price ₹61.80 qty: 1 subtotal ₹61.80
Neurobion forte tablet price ₹10.50 qty: 3 subtotal ₹31.50
Horlicks biscuits 100g price ₹9.50 qty: 1 subtotal ₹9.50
Britannia nutrichoice 75g price ₹19.00 qty: 1 subtotal ₹19.00
Britannia 50-50 maska chaska biscuits price ₹9.50 qty: 2 subtotal ₹19.00
Britania goodday pista badam 100g price ₹19.00 qty: 1 subtotal ₹19.00
Britannia milk bikis 75g price ₹9.50 qty: 1 subtotal ₹9.50
Apollo pharmacy eclairs chocolates 1's price ₹0.90 qty: 10 subtotal ₹9.00
Horlicks biscuits 150g price ₹19.00 qty: 1 subtotal ₹19.00
Diasafe biscuits price ₹28.50 qty: 1 subtotal ₹28.50

Not received till toady seeking refund amount immediatly

I purchase medicines from your store at mylapore, dehrmmm on march 31st value rs.1659.64 via bill no.
15466w50000720 the credit points are not still transferred to my card.
I requested the shop keeper he is telling that you have contact apollo
I am regular customer of your organization. Please check and revert back with the updates....

I purchased medicines on april 12, 2020 at apollo pharmacy, sector 3, niladrivihar, plot no 646.

I asked for the bill.. One person told me to collect later, then i demanded at that point of time only..

Then another persong gave me the bill and that is duplicate invoice which different from previous bill formate..

Is that bill is valid to claim in office? They are giving duplicate bills.

We have ordered pampers and dexolac on 29.03.2020 via order no[protected] worth rs. 3599/-. I have received a message from apollo your order [protected] has been verified and processed through apollo pharmacy 15180 ashok nagar kakinada11 store. But suddenly order has been cancelled with out our knowledge. We have called store but number is not working. We have raised complaint through mail 2 times but didn't get reply till now. Amount...

Hi want to make a formal complaint about the attitude and misguiding approach of pharmacist girl of apollo pharmacy manavalan nagar branch tiruvallur tamilnadu.

Tried your roll free number - no reply
Facebook - no provision
Your website- - Down
Letting you know as last resort b4 approaching govt authorities. TIA...

Respected sir/ madam,

Order:[protected] was cancelled on 26th march 2020, i did not get refund for the same till today.

Actually, i did not cancel the order and it was cancelled by your stores people due to some internal price issue with your apollo pharmacy.

The price for the product rs. 749/- when i was order through online, later on they come up and told me that the price got increased to rs.1049/-...

Hi,

I ordered some medicine on ask apollo app. Order no.[protected], order date - 30 march 2020. I paid online rs. 765. After 2 days i found my order cancelled by apollo. I called and sent email so many time to customer care but customer care is not receiving my call. I want to know why my order cancelled and when i can get refund. Please urgently send back online paid amount rs. 765

Please find attached...