[Resolved]  Apollo Pharmacy — non delivery of order

Address:#803, ivory block, hm worldcity appartments, near vinayaka theatre,JP nagar 8th phase, Bangalore, Karnataka, 560078

I have called the appolo pharmacy at jambu savari dinne jp nagar after receiving a sms to contact for home delivery. I ordered
Augmentin duo 625 - 1 strip
Deviry 10 mg - 2 strips
Relent tablet - 1 strip
Buscogast - 1 strip

I was told that the same would be delivered by noon, when i called at noon they said it will be delivered by evening now at 8pm ive called the manager kiran says that the medicines aren't in stock so buy it elsewhere or wait until tomorrow.

Please do they understand that we buy medicines for patients and not for show pieces. And that they are taken by prescribed dosage.

And moreover they aren't having the basic courtesy to inform the customer earlier if stock is not available. This kind of callous attitude is not expected from institutions like appolo whose entire image of health and wellness is badly negated
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Aug 20, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0719-35 in your mail to enable us to address your concern on priority.
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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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