[Resolved] Apollo Pharmacy — non delivery o[censored]rgent medicine | |||
I am you regular customer (Ph[protected]). Today i had ordered some medicine with your vasundhara enclave branch on [protected] at 9:30 and asked if they can deliver, otherwise i will collect personally. I was assured of delivery in 30-40 minutes. As not delivered, called again at 10:30. This time told, delivery boy already left with medici and deliver soon. As not received till 10:30 i called repeatedly but no response. I am complaining this, because after assurance twice, medicine was not delivered. I was willing to collect personally (Branch is just 400-500 metre from my society) but falsely assured. I could have purchased from many other stores, but due to false assurance and false information (That already left for delivery, by that time many stores were open) i could not take my medicine and now have to suffer whole night, due careless, irresponsible negligent attitude of your staff. Please make the concerned person understand that they are not selling grossary or jewellery but medicine and should not misguided your regular customer. Was this information helpful? | |||
Feb 8, 2019 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Apollo Pharmacy Customer Care's response We are sorry for the inconvenience caused to you. Thanks for reaching out, Our official will get in touch with you.
| |||
1 Comment | |||
Comments
On 21 Dec 2018 I made a bill of 423.44 on Apollo pharmacy deshaipet road warangal branch for which I used my credit the amount has been debited twice and ever since the employee s were asking me to wait for the return of money but it's not happening
Reply
Apollo Pharmacy Customer Care's response, Jan 19, 2019
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0119-62 in your mail to enable us to address your concern on priority.
62%
Complaints
1997
Pending
76
Resolved
1202
+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
View all Apollo Pharmacy contact information