Apollo Pharmacy — Not delivered medicines on time and delivery boy is very rude

I have ordered medications for corona and the delivery time at first was shown to 11:00 am and later today i was shown to be changed to 1:15 and as i was patiently waiting for my order the delivery boy has called me on my number at 12:38 asking to share my location on what's app and told me that my delivery will be done on time. but there was no delivery done and just before at 1:55 as i called him asking him about my delivery he was behaving rudely and is saying that my delivery is gonna be still late and he said that he is delivering the packages starting from the nearest places to his and i feel like he is delivering the packages according to his comfort and now me and my family, who have been very ill and my father has tested Positive have failed to take the prescribed medication from one your doctor's when i consulted the doctor yesterday through online consultation