[Resolved] Apollo Pharmacy — not delivering medicines

[email protected]

from Bengaluru, Karnataka

Address:

Lucknow, Uttar Pradesh, 226001

My self amit kumar, i am employee of sidbi, lucknow. Our bank has corporate tie up with appollo pharmacy for medicine delivery.

Regular medicine of my mother is given by bank medical officer every month. Despite it is regular medicine apollo person never gives 2 out of them.

On talking to mr. Ramesh kr. Yadav ([protected]) lucknow dealer he tells rudely he is unable to provide from other shops/convenience. I told him several times to keep that medicines if not he can get it from medical shops near sgpgi and provide from there. This has become their regular behaviour

Kindly suggest what should i do? Do i need to go every time to sgpgi for that medicines, then what is the benefit of this facility. It's my humble request to you kindly look into this matter and keep customer satisfaction on priority.

Hope my matter will be resolved as soon as possible.

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Nov 20, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1018-32 in your mail to enable us to address your concern on priority.