[Resolved] Apollo Pharmacy — not giving cut piece tablet i. e 5 tablet | |
I went to buy galvus met tabet to keeranur branch i asked for 5 tablet but the shopkeeper told me that he cannot give it he also said that he can give only 15 tablet i. E. No cut piece will given. If my doctor prescribed me a 5 tablet why should i pay for 15 tablet. Is there any rules in apollo pharmacy that the cut piece should not be given to the customer. What if the sugar patient has not having enough money to buy for a month as hole but he buy at regular intervals. Please let me know what action has been taken or any rules has been followed buy apollo pharmacy regarding it. If so how can a consumer can be compelled to buy a whole 15 tablet. Was this information helpful? | |
Feb 5, 2019 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Apollo Pharmacy Customer Care's response As a Policy If have Valid Prescription, We will cut strip even if 1 Tablet is Written. Without Prescription we recommend buying 1 Strip so Customer has All Details Including Expiry Of Medicine.
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 2 Comments | |
Comments
This is what you as representative is saying. However in reality pharmacy says that once they cut the strip the rest can go waste if there are no buyers for just a few tablets rather than full strip. So they refuse to give spare tablet. This is even true for general prescription medicine. The only issue comes when pharmacist is required to issue those true prescription medicines like psychiatric ones for which they are skeptical about releasing the full strip. These are only exceptions where they will cut the strip even if it's just one tablet prescribed.
Apollo Pharmacy Customer Care's response, Feb 5, 2019
Verified Support
As a Policy If have Valid Prescription, We will cut strip even if 1 Tablet is Written. Without Prescription we recommend buying 1 Strip so Customer has All Details Including Expiry Of Medicine.
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No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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If doctor prescribes you a prescription medicine then even if doctor has prescribed just 2 tablets, they will cut out 2 and give you.
By prescription medicine I mean those that are not available over the counter & for which the pharmacist is required to stamp the release of the tablets on the prescription.
Look for those smaller chemists in your area that can offer you only the intended number of tablets. I have done the same thing. e.g. I keep spare tablets 2 - 3 each of some common medicines but don't stock full stripe as it could get wasted in the process.