[Resolved] Apollo Pharmacy — not giving health credits | |||
I purchased medicines and other items of ₹719 from apollo pharmacy store at sachin tower, shyamal cross roads, ahmedabad on[protected] and i was given health credits of 46.95 and sms was received on[protected] on my phone, but when i visited store on[protected], i was told that only 16.70 points are showing in the system which was the point balance before credit of 46.95 on 10-12-18, i was asked to contact the number[protected], i tried on[protected] and after 5 days also but there was no response, please let me know what happened to 46.95 points and please credit the same to my account, otherwise i am not going to purchase medicines from apollo pharmacy any more. Was this information helpful? | |||
Feb 5, 2019 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jan 05, 2019 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0119-16 in your mail to enable us to address your concern on priority.
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 2 Comments | |||
Comments
I have purchased and still purchasing regularly using Apollo 24/7(Circle) more than a transaction of more than 2500 a month. But all of the sudden my Health credits are not being updated and credited properly and showing with a negative value.
I am trying to contact customer care, I couldn’t connect and no response from WhatsApp support or ticket.
Hopping you will understand my concerns and do the needful
Regards,
Sathish
I am trying to contact customer care, I couldn’t connect and no response from WhatsApp support or ticket.
Hopping you will understand my concerns and do the needful
Regards,
Sathish
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
View all Apollo Pharmacy contact information
IFSC code CNRB0000757.
With regards
Hakeem KP
31/12/2018.