[Resolved] Apollo Pharmacy — not professional staff with no medical education and bad attitude

Silky Singhal Garg

from Bengaluru, Karnataka

Address:

Haralur Main Road, 560102

We went to apollo pharmacy, haralur road for medicine for 6 year old. The pharmacist there provided us medicines with wrong dosage, we need omset 30mg and she was giving 15 mg, that too not in sufficient quantity citing they dont have more. Billing also she put 52 rs for 4 tablets, in a strip of 15 tab costing 110rs. When we brought this up, the staff very unapologetically said we are changing the tablet na. When we asked them to be careful with the dosage and not make such mistakes, they were like we are saying sorry na, while the attitude showed they were not sorry at all.

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Aug 3, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0719-10 in your mail to enable us to address your concern on priority.