[Resolved]  Apollo Pharmacy — Not taking back medicines

Address:Bangalore, Karnataka, 560097

We bought Acitrom 4 mg 2 tablets from Apollo pharmacy, Vidyaranyapura, bangalore. After that Dr changed it to Acitrom 1 mg & 2 mg on alternate days. Now he asked to stop both the medicines. We are left with 9 tablets ( one less in a strip), when I asked them to exchange, they refused to do so saying that " they will not cut & sell the strip", when I bought acitrom 2 tablets, they cut it from a strip & gave. Moreover you can't expect the patients to get full strip either 10 or 20. Iam a regular customer, but this behavior of them made me angry & I stopped getting medicines from them.
I request you to take necessary actions & if this continues, you may lose more customers

Regards,
Ranjani Srinivas
[protected]
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Mar 29, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2017
Apollo Pharmacy Customer Care's response
Apologies for the unpleasant experience. Kindly share your contact details for us to get in touch with you.
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