Apollo Pharmacy — Online pharmacy order not received and noone responding

It's 4 days now, not received some important and urgent medicines ordered online which was promised to be delivered within a day or two. Worst ever online medicine service and the customer care number [protected] is horrible and since few days I have tried multiple times to speak to customer care officer but noone picks up even after waiting for more than 15 minutes. Apollo pharmacy is joking with something emergency thing like medicine.