[Resolved] Apollo Pharmacy — Order didn't deliver and no refund after 20 days of chasing with customer care
S
Sanchita Mohanty
Jun 3, 2021
Jun 8, 2021
This thread was updated on Jun 8, 2021
I urgently needed a oxymerter. So I ordered from Apollo as it was showing the date of delivery of 12th May. But on 12th May, the date got caunged to 17th. Since then neither I got any calls from delivery service nor any further mails. After multiple tickets and chasing for constantly 5 days, I got a mail saying refund has been initiated and you would get the refund of 1487.50 within 5-7 days. I didn't get any money. When I raised another ticket on 30th, I am now getting a mail that a refund of rs. 510 has been initiated and that too it will refunded within 10-14 days!? You have been playing for last 20 days. This is the worst service provider ever. I would advise everyone not to ever use Apollo for any online orders.
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Aug 12, 2021
Complaint marked as Resolved
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2021
Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. Please share me your Order ID. Our official will get in touch with you.
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