[Resolved]  Apollo Pharmacy — Order didn't deliver and no refund after 20 days of chasing with customer care

I urgently needed a oxymerter. So I ordered from Apollo as it was showing the date of delivery of 12th May. But on 12th May, the date got caunged to 17th. Since then neither I got any calls from delivery service nor any further mails. After multiple tickets and chasing for constantly 5 days, I got a mail saying refund has been initiated and you would get the refund of 1487.50 within 5-7 days. I didn't get any money. When I raised another ticket on 30th, I am now getting a mail that a refund of rs. 510 has been initiated and that too it will refunded within 10-14 days!? You have been playing for last 20 days. This is the worst service provider ever. I would advise everyone not to ever use Apollo for any online orders.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2021
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. Please share me your Order ID. Our official will get in touch with you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1997
    Pending
    76
    Resolved
    1203
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information