Apollo Pharmacy Complaints & Reviews

I have purchased an Oximeter on 21/05/2021. The very next day it was giving improper readings and then we realised that the product is not working properly. It was purchased from Tribeni Apollo Pharmacy, Pin code 712503. Site ID is 13243.
We are a regular customer of this pharmacy. When we visited the shop for exchanging the product the staff behaviour was not up to the mark and they clearly said that they won't be able to take any...

They are claiming that order will be delivered with in 2 hours, after placing the order, its showing expected delivery by 4 days and they are cancelling the order without informing....

Ordered Apollo pulse Oximeter of apollo 24/7 app on April 19 received the package on 22 april the Oximeter battery lid isn't fitting properly from the day I got it called the apollo pharmacy store that sent the Oximeter asked for a replacement they asked meto share the images of the Oximeter and bill to their number later told me they can't replace online order products without any mail from apollo emailed the apollo customer care they called...

I placed a single order on April 30, and it is split into two orders.
1st order ID :[protected] worth Rs. 122.50
(Rs. 99.80 from debit card and 22.70 from apollo credits)

2nd order ID :[protected] worth Rs. 691.25
(Rs. 563.13 from debit card and 128.12 from apollo credits)

The order is cancelled on 2nd May, I have received the refund of 122.50 for[protected]

I did not get refund...

My dear sir tomorrow Apollo pharmacy DLF (code -13310) transaction amount 2123.bill Apollo advantage balance no add.

Please balance add my transaction...

Dear Sir

I am your circle member.

Apollo Doctor through online consultation prescribed the medicines. I am corono patient. For speedy recovery Apollo Doctor prescribed the medicine. Billed and packed on 16th itself. Still not been delivered. Kindly deliver on urgent basis. Order no.[protected] dt.16.05.21.

Another order no.[protected] dt.15.05.21 still not even billed and packed. But app is stating...

Apollo pharmacy, chinnavedampati, Thudiyalur Saravanmapatti, Coimbatore branch is not giving hand sanitizer. The bottle they ket is empty for an year and no seriousness on safety.....

Order No.[protected] and[protected] is not delivered to us. Still waiting for refund for the same. after passing 20-25 days still waiting for product/Refund. what an service of Appolo Farmacy. Hats of to you peopla and your service. request to you please do the needful ASAP.

Regards,

Basant
[protected]...

Such a nonsense and pathetic apollo pharmacy online services are . I have ordered oxymeter & medicine for worth more than 2200 and they didnot gave oxymeter which was itself of rs 1750 . Raised ticket in their help section 3 days back still no revert from their side . Such a looters, i highly regret...

Hello, i have purchased medrol 16 mg tablet price Rs. 136.98 on 1 may from apollo pharmacy offline store (no 152 ground floor, Plot, 1, Mahavir Nagar, Durgapura, Jaipur, Rajasthan 302018),
and but i did not used this and when i approach to apollo pharmacy for the return o[censored]nused medicine he refused, i want my 137 rupees refund from offline store....

The pulse oximeter which I bought is not working properly.The readings are showing without the fingertip inserted and also any other instrument like for pen is also showing spo2 and pulse readings below I'm attaching the proofs......

In Dindigul district. Natham medical shop near bus stand ... They not delivered to my home ...they we received instructions from higher officer...and also landline phone reciever taken out ...only when I came take to medic shop I can buy

Atleast they keep landline properly and respond to the customer...

If the medicine available I can go elso I won't

Kindly keep landline reciever properly and respond...

8 May I had ordered medicines for which they only delivered one item and rest of the medicines were not delivered at all. Since then I have been emailing and calling them with poor and no response from the organisation. Their customer care number is switched off most of the times.
Logged customer care complaints even then theres no response on what is happening with my medicine orders.

Ref 610676 ##] Issue raised by...

After putting AA batteries in it's slots it's not working, please look into the matter....

Dear Sir / Madam,

I am writing to you to raise an issue about Order Placed at Apollo app for medicines via app Order ID No.[protected] and paid through paytm wallet.
I have not received the product till now whereas App is showing the products are delivered. I immediately raised a complaint with Apollo pharmacy customer support ticket No. ## 523373 ##] Issue raised by customer: [protected] but no response received...

On txn of bill no 13200CC[protected] APOLLO ADVANTAGE CC dated 2021-May-07, I purchased Chyawanhalth Gold 1kg.As per your monthly May, 2021 I supposed to get free jaggery powder 500g.But your Apollo Pharmacy Durga Nagar Station Pharma not supplied the same at my home (Home delivery) till date....

I went to apollo pharmacy located at No.729, Shop NO.2, 3 & 4, From South, East Facing, Nellikuppam Road, Moolakazhani, Kayarambedu, Kancheepuram District-603202 to buy Dabur Chyawanprash. Medical store people suggested to buy Apollo Life product Chyawan Health Gold and said it equally good.

After having it I had severe allergic symptoms so I stopped it for two weeks had a spoon of it. Again the allergic symptoms started....

Dear Sir
1.I have placed online order for medicines vide no[protected]dated 18.04.2021.
2.Apollo 247 have not delivered medicines yet.
3.Your status showing medicines delivered on 19.04 which is wrong.
4.I am trying to convey above since 20.04.2021.
5.28 days elapsed but your customer support is deaf.
6.All your systems are one sided.
7.Tickets created and closed automatically.
8.With...

Order id[protected] Order cancelled date[protected]
Amount to be refunded- Rs 886.13
I have not received the amount yet. I have made more than 15 calls to customer service team. They just say they have escalated the matter. Nobody is taking any responsibility. I never knew Apollo brand is in hands of so much irresponsible people who doesn't care about people's hard earned money in these difficult times.
Kindly refund my...

Maitaining worst Cutomer service...