[Resolved] Apollo Pharmacy — order didn't deliver and no refund | |||
I had placed an order ([protected]) 3 days back. The store guy called and asked to cancel the order due to unavailability of stocks. I called to customer care day before yesterday to cancel. She told me within 48hrs you will receive a call. Day before yesterday again i called and she told the same thing. Today again i called and she said the same excuse. Our concerned team will get back to you within 24-48hrs. It's been 4 days now. But there is no communication. When i asked to transfer to higher authority, she said they just talk via emails. Idiotic response. Do you guys have any sort of professionalism or not? A customer has to call to cancel order if the stock is not available? That to a toll charge customer care number. I will make sure noone from my known person will ever visit any apollo pharmacy or order online. It's a big fraudster bogus company. Was this information helpful? | |||
May 3, 2020 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Apr 02, 2020 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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