Apollo Pharmacy — Order not delivered and No cancellation options

Order No. - [protected], This is to inform u that how appolo online pharmacy is cheating to customer.
They have given ad for delivery in 2 hrs or 24 hrs but after payment it has given on 6th day for delivery. That is on 02 may 2021( Order placed on 27 Apr 21).
Order not delivered till date and pharmacy is so insensitive that after request for many times no action taken against pharmacy & they have not given option for cancellation of order. Order not delivered and payment taken for last 10 days back.
My parents are old and away from me so I requested many times but pharmacy is deaf lastly I have taken medicine from other online platform.They have not tear for shake of covid and sensitive.
Please do the strict against pharmacy so that other may not suffer in such pandemic situation and cancel the order Thanks.
Kiran
[protected]