Apollo Pharmacy Complaints & Reviews

Hi sir, i had ordered the apollo product but it is showing within 2 hrs delivery, still i didnt get the product, kindly help to resolve the issue....

Bed behaviour with customers, आप डोर मत लिखवाया करो हमें टाईम नहीं मिलता आप को जो करना है वो कर लें। इस प्रकार का बर्ताव किया जाता है श्री मान अनिल भारद्वाज जी मालवीय नगर अपोलो फार्मेसी मै कार्यरत...

I ordered on 27.04.2020 at 11.02 hrs for 3 items(Oximeter, Vapouriser & Electrobion) & also paid through net banking. on 28.04.2020, msg also received order confirmed.It was also showing order will be delivered by 29.04.2020. But then after, no progress in order till 02.05.2020.Several times, i tried to connect with Apollo pharmacy customer care no, but never connected.Even i mailed to [protected]@apollopharmacy.org on 30.04.2020, but no response...

My order with Order#[protected] not fully delivered. I am trying to reach customer care with no luck.

Please act on this asap....

Unable to track my online order and can't even find the order in my orders section but the money got debited...

I have ordered 10 items using Apollo pharmacy online delivery app on 24th April 2021. My order number is[protected].
Yesterday I have received the courier but he sent only one item out of 10 items.

Invoice also contains single quantity item but net total amount was shown for all the 10 items (1440.22). Delivered item price is 347 Rupees.

I am looking for refund rest of the 9 items....

We have placed an order for medicine vide order booking No,[protected] dtd 30.04.2021 which was schedule to deliver on 01.05.2021 but till date this has not deliver.

Pls. let us know when this could be delivered and reason behind delay....

Essential items is placed in the order. Delivery is delayed by more than 24 hours still no update....

I had paid for Apollo glucometer strips on April 27th. I haven't received it yet. I want to cancel my order. Order no[protected]. I have brought another one. Please cancel and refund the amount...

Hi Team,

I ordered Whisper Maxi Nights Sanitary pads XL 15s (black cover) from Apollo Pharmacy app on 26th April 2021. I received Whisper Maxi Nights L 15s (blue cover) sanitary pads on 29th April 2021 which is different. This was not expected from Apollo. I raised complaint (tickets no. 501887) but i didn't received any call or replacement from Apollo.
Could you please look this issue and do the needful....

Hello Team -

I placed an order for the below listed items on April 16th 2:30pm IST with the order#[protected] and since the items were being delivered on the 24th, I canceled the order on April 16th 2:50pm and you could see the same in the photos uploaded. Its been more than 10 days and I have not received the refund yet. Would like to understand when would I be receiving the refund.

Items in the order
br...

Purchased one Novopen, One Novomix 30 penfil and novofine needles on 25th April 2021 at Apollo pharmacy outlet, 4th lane 13th crossroad, Brodiepet, Guntur, vide bill no: ( Bill Attached). Penfil was inserted in to the pen by store keeper It worked fine for the first injection of 10 units and later stopped working. When taken back to the store, one Mr. Basha has re- fixed the pen and assured working, but in vain. Next day, when approached...

Ordered for an oxi meter on 25th april vide order no[protected].

Till now product not delivered though in a mail they informed that product will be delivered by 2o th april.

Now not replying to mails and not attending customer care phone .

Seems cheated me of my money ....

Dear sir :
I have attached the shop details there is no proper response . I went to buy the C.Bifilac tablet doctor told me to buy 3 tablet I went to apollo pharmacy and I asked the sales people is telling to buy 6 . If you need buy 6 .. Doctor told me to take only 3 .. Is the way you people treat the patient.. If any one with the sick you may demand for more sales.. Are you running pharmacy or financial. If you can't do it properly...

I have ordered medicines on 29th April and it was informed the order is being confirmed and delivery date showing
it as 29th April before 10PM. my order number is #[protected] Still now I have not received my medicines .
I have raised the ticket but there is no solution and get the status through provided WhatsApp number but no response.

I want to know when can I get e medicines. I can understand the situation....

The medicines are for a corona patient and are needed urgently that's why i ordered from your website because Apollo Pharmacy commited to deliver it by max 29 April, 8:00PM. If the medicines are not delivered today by 8PM, the corona patient might die and Apollo Pharmacy will be solely responsible for the same. Make sure that the order is delivered within next 3 hours to avoid legal charges.
DELIVER THE MEDICINES ASAP....

The medicines are for a corona patient and are needed urgently that's why i ordered from your website because Apollo Pharmacy commited to deliver it by max 29 April, 8:00PM. If the medicines are not delivered today by 8PM, the corona patient might die and Apollo Pharmacy will be solely responsible for the same. Make sure that the order is delivered within next 3 hours to avoid legal charges.
DELIVER THE MEDICINES ASAP. They have...

I am a brain tumour patient residing near Apollo Pharmacy, Garia Hater More. 27th April 2021, 21:38 hrs., I sent them a list of medicines urgently needed by me to through a WhatsApp message. They told me they'd deliver the medicines on the 28th.

They did deliver on the 28th, but the wrong medicines.

I had ordered 30 tablets of Cipcal 500, which they did not deliver. Instead of 30 tablets of Crocin 650 ordered,...

I have ordered medicines on 26th April and it was informed the order is being confirmed and delivery date showing it as 26th April before 12PM. Still now I have not received my medicines . I have raised the ticket but there is no solution and get the status through provided Whatsapp number but no response.

I want to know when can I get e medicines. I can understand the situation. If not possible to deliver the medicines on...

My order yesterday but not clear status from applo 24/7 web site WhatsApp is not answering how can I check my order item status...