Apollo Pharmacy Complaints & Reviews

The medicine box in the first aid kit has so many gaps. How can we put in tablets. Poor quality. Prices at 500rs. Very disappointed

Dear

I had very bad experience on 7th Mayy-23 at 7:40 pm, i visited my nearest Apollo pharmacy to buy a Warfarin tablet one strip (1 mg), they collected 100 rupees and handover the tablet when i asked receipt they wont give, they said first bring doctor's prescription based on that will provide receipt.

past 7 yrs i have been purchased this medicine through Apollo but it was very shocking,

but other Apollo pharmacy they didn't asked Doctor prescription.

finally i returned my medicine i get back my amount from them.

so i understood, without bill they ready to give all kind of medicines, its leads very danger in society.

Hi Team,

My name is Vivek Saxena . I ordered some crucial emergency medicines that should be skipped for a single day, like for my mother sugar patient 1000mg medicine and for my brother a Schizophrenia.
Apollo pharmacy first committed to deliver medicines till some specific time and day and we relax that I will receive medicine for my family members and do not look for other options to purchase but at end of dead line of time and day committed I find at night around 11 pm my order is delayed and can not be delivered on mentioned day and when it will be delivered the day and time is also not replied even by customer care in written.
Actually carelessness of Apollo pharmacy may cause loss of life of patients. Please do needful.
CURRENT TICKET NO. RAISED - #1995684 FOR ORDER NO. #[protected]
PREVIOUS ORDER NO. #[protected] WITH SAME CONCERN

Date- 26 April, 2023
I went my nearest Apollo Pharmacy to buy some medicines (Fabumac 40 and Zerodol P), I asked staff member for 5 tablets of Fabumac 40 and 4 tablets of Zerodol P but he gave me 10 tablets as he told me he can't give me 5 tablets, so I purchased it. Later I found the cutting of 5 tablets on another store so I went again on Apollo Pharmacy and asked them to return those 10 tablets and also asked him why he didn't gave me just 5 tablets earlier so the staff member rudely replied me " If the other one jumps into the well, that does not mean we'll jump too" these were the words and also talked very rudely and denied to return the medicine.

Hello,

I would like to bring to your notice that when we use Apollo's mobile app, there is a very tiny (not noticable for normal user) tick mark for subscribing to Apollo Pharmacy updates.

Firstly, it's made in such a way that any new user will pass it unnoticed & will become part of their SMS database.

And, when we start receiving the SMS, iit's just unprofesional same repetitive "Full Body Check-up" SMS' again & again.

What I did was opened their website & checked whether I cn opt-out? And, I opted out. But, they kept sending me the same SMS later too.

So, I complianed them regarding the same. They said I won't be receiving those messages again.

But, with minor changes it hasn't stopped yet. Every alternate day I get the same "Full Body Check-up" SMS messges.

Instead of Apollo giving me relief, they are harrasing me mentally by saying "Full Body Check-up" for a 38 year old like me.

Just because companies like Swiggy & Zomato have become large doesn't mean that every app in India follow the same trend.

Even, Reliance recently after acquiring NetMeds is doing SMS marketing. But, they send just a single SMS on wednesday, on the day of offer.

My mother was really in need of a Full Body Check-up, I used their service. Again still such messages havn.t stopped!!!

There should be an option to opt-out. As here blocking doesn't work as they use different names in SMS services websites.

Please resolve my query & see to it that their is a proper opt-out mechanism working effectively & their should be limit on the number of promotional messages per week.

Thanking in advance.
Shailendra Singh Bais

Hi,

I have already uploaded the prescription which is yesterday date (12/4) and already paid for the amount I have ordered. However, I have got call and they told that there is no date has been mentioned and the order has been cancelled immediately. I have paid through my credit card and they will return the amount after 5 days.

I need refund immediately or if after 5 days, I need the interest for that.

THIS I NEED TO RESOLVE ASAP.

I bought few things from Apollo pharmacy on[protected]. The bill was generated of 757 rupees. I paid the amount using Phonepe but it was not displaying in Apollo pharmacy's database at that time and the money was debited from my bank account. The Apollo pharmacy person told me to do the transaction once again. So, I did the transaction once again and the same amount of 757 rupees was debited from the bank account once again. On second attempt, the transaction was also confirmed by Apollo pharmacy person. Then the person of Apollo pharmacy told me that the extra transaction amount will be refunded to you within 5 days but now it has been more than 20 days and the amount has not been refunded to me yet.
Kindly look into the matter.
Nayan Sharma

Hi,

I had ordered Accu-Check Active Blood Glucose Monitoring System from Apollo Pharmacy on 3-Apr-2023 but 10 Free Strips missing in the order. They said they will provide 100 HC for that instead of giving me 10 free test strips.

Please help me on this issue.

That offer me 20% discount and cash back and I paid for that.
within few months they cancel that offer without any notice
now they don't want to give refund of my membership fees

its pure cheating

Pure cheating
they offer me 20% discount plus cash back and I become member.and I paid for that
after few months they canceled that offered without any notice.
now I ask for refund of my membership fees. but they denied and
just said now can not help.

I have purchased a glucon D Apollo pharmacy Sunrise point, Newtown, Kolkata. While opening the packet I found the material is stale and small insect inside it. I asked for exchange however, apollo pharmacy denied exchange and refund. Also, the sales person Raju misbehaved. Please look into the matter.

Hello Team,

I have received medicine from Apollo pharmacy online in totally damaged condition. After that I have raised concern with team and also intimated them and also raised refund request with proper pictures but still I no one come for reverse pickup of medicine and again and again harassing me through email to send pictures of damage medicine. All the Facebook users i have ordered this medicine for my 6 years old child who is suffering from ASD problem and this medicine is very crucial & costly also. But the brand like Apollo is simply harassing me. Please help on this matter.
My name is Arnab Sarkar
Registered number is [protected]

Apollo pharmacy management informs them that
I have been buying from Apollo pharmacy for the past 5 years. Never caused any trouble to the customer. But today I shopped at 8:05 PM at the newly established Apollo pharmacy near Reliance Trends in Miryalaguda. When they said that the item should be paid in cash only, the staff argued and finally made the payment by phone.
Since then the staff misbehaved with us and troubled us about the carrybag. At near Reliance Trends, you can see the way your Apollo pharmacy staff approached our motor cycle and behaved on your security camera and take appropriate action. I request your management not to cause such trouble again.
Thank you..

Sir, I paid money through phone pay Rs660 to the apollo accoount to the medical people working in opollo. But they are saying money refun ded within 3 days, but it was not. I am very sad about this. Please return my money which got struct at your account.

Details from my accpount:

14-Mar-2023
(14-Mar-2023) TO TRANSFER UPI/DR/[protected]/APOLLO P/HDFC/apollohosp/Payme TRANSFER TO[protected] 660.00

I purchased one sheet tablet for prolomet T 25 the from appolo pharmacy, pharmacy selling tablet is MRP rate is Rs 142 but pharmacy selling same price no discount will provide. But actually some other medical pharmacy will be same tablets selling 120 Rs after discount selling and sale lesser MRP but appolo pharmacy collected MRP Rate so why the selling MRP rate why not selling less then MRP we are attached 2medical rate slips

I am regular customer of your pharmacy.
1. Today I asked for 5 tablets of mucinac-600mg as per the doctor's prescription. But your lady representative denied to issue the same and offer to take whole sheet.
2. Some times they didn't tell the offers.
3. Many time they didn't deduct the money which is saved in my account because of OTP generation issue. And network issue. My question is that, for e payment network works fine. But deducting the amount in my account doesn't work why.

Iam buying LH kit but it's invalid plz consider my compliant and return money r another product

Hi, it’s a shame that a big corporate is delaying their process for 685 ₹ inr. I done double payment for a single bill and requested for a refund it’s been delayed to the core and people there give fake promises. They simple underrated the customer. Rude talk and hate.

Good Advice: Shut down the shop as soon as possible.

Apollo Pharmacy Maraimalai Nagar அப்பல்லோ மருந்தகம்

apollopharmacy.in

Block No 1, 33/4, Seklar Street, NH-1, Maraimalai Nagar, Tamil Nadu 603209

Apollo Pharmacy Maraimalai Nagar
[protected]
https://maps.app.goo.gl/vNn37gfER36c4Fd96?g_st=ic

Person who is not responding:
[protected]

[protected]

Take Action and please give me back my money as soon as possible.

Ordered a facial toner MRP 950 Prepaid delivery.
On delivery, the wrong product was delivered - a cream In the same brand MRP 805.
On the same day I notified for a return request. It’s been more than 2weeks. No exchange or refund has happened to rectify the situation caused by Apollo Pharmacy. I have emailed proof. They have given Just emails saying we will refund once exchange is completed. No one has even come to
Pick up. Cheating customers until they are fed up. Apollo Terrible company.

1) OneApollo Registered Mobile Number - [protected]
2) Bill Number - 11379DS0005796
3) Bill Date - 17/01/2023
4) Bill Value - Rs.1725.25 Less: SUPER30 Rs.346.45 Net Rs.1378.80
Order ID[protected] Complaint ID 1719452

One more transaction for which also Cashback not received.

1) OneApollo Registered Mobile Number - [protected]
2) Bill Number - 11490DS0001359
3) Bill Date - 16/02/2023
4) Bill Value - Rs.1264.10 Less: SUPER30 Rs.253.54 Net Rs.1010.56
Order ID[protected] Complaint ID 1743961